I too recently had a dealing with this seller and was directed to this site when my player would not play properly.
Thanks to this site I advised the seller that the player was counterfeit and he (they) offered 50% . I refused and continued to hold out for full refund and if they wanted it back shipping cost to do so. They finally relented and gave me a full refund and told me I didn't need to send this back.
As hermyjack noticed his refund company name - that is how mine came also. Along with this the item shows as coming from Australia in the ebay listing but it was in fact shipped from Hong Kong.
hermyjack -- this look familiar
http://www.skmp3.com/product/PMP/18T...roduct_16.html
http://www.skmp3.com/product/PMP/18TFT/