Hello
Can anyone please suggest how best to proceed?
I've been suckered on a "32Gb" unit (presumed actual 2), fortunately I did not pay as much as some.
Previous experience with eBay and Paypal has shown that their dispute process is a sham so I would prefer to have a useable 2gb.
I have tried the rdiskutility - 'mp3 player disk manager' software but cannot carry out the action to "move slider to right" to increase the encrypted disk capacity.
The info I can provide is:
The device always shows 2 drives (xp x64 machine), the first drive letter "reports" 29.6 gb, the second zero.
The utility software only offers the first drive letter, capacity reported as 1682 mb
on the partition tab disk total capacity is reported as zero mb (which may provide a clue why the slider won't move)
Should I format it as zero in case it makes some change that then allows another format to 2gb?
Any other suggestions?
It is a real shame that these things are fraudulently described, as this version has a useable touchscreen, plays 320 x 240 video on a reasonably bright screen and (within the limitations of a minute lens size) takes acceptable stills and video.
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