I believe this to be the same player as mine and this is the information I recieved with it. Hope this helps......
HI , they are a great little video player once you have a correctly converted file, i use AVS VIDEO CONVERTER 6
with a 100% sucsses rate ( You can find it on the internet - 52 meg download )
Settings are as follows
Converted file MUST have the following parameters
Video Codec or file type output. Real Video 8
Frame size 320 x 240
Frame rate 25fps
Bitrate 620
Audio Codec or Audio output. RealAudio COOK 44 kbps Stereo Music
Sample size.16 bit
Sample rate. 44100Hz
Bitrate 44 kbps
These are a standard RM output setting in the AVS program
maybe you could change the parameters to match the ones above in the converter program you are using?
The frame size ( Video Resolution ) of 320 x 240 is the important setting for these mp4 players.
Let me know if it works out for you,
i have converted full DIVX AVI movies and tv shows with no problems, but havnt found a AVI file to play properly yet.
Good Luck
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