File a dispute with PayPal.
Start with asking for a FULL REFUND.
In the past, a lot of members have been able to settle on PARTIAL refund for the player and that partial refund reduced the price of the player to a very low price.
Just search the forum and you'll find a lot of posts from other members and how they did it to get their refund. I would look at those and follow their steps and get a partial refund.
It makes it uneconomical for you to send back the player and you should definitely NOT pay for sending it back that's for sure because it's not your fault (!).
Hope that helps and update us on how you get on.
All the best.
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