hi i have a konaki cts

and i dont know if its a 3050 or a 3052 but, for me, the hidden button is the camera.i have a problem updating the software to smpm3050a and when i click on detect block size (in frm pro) it says:
(Dev NO.0): Check ISP core --FAIL--
(Dev NO.0) --FAIL --
FRM_CHECK_ISP_STATUS_ERROR(35) -- !
please help me i cant solve this problem