8GB mp4 Player alert - Seller: hailitele

[robjones]

There are now at least five sellers using the same line of text to validate their "8GB MP4" claim in the listing title. They are hailitele, bt-big-world,flashmentown,player-world and digiworld2008.

They all use clear and intentional misrepresation of the facts. I have been reporting listings that use the word Nano in the listing title and have had some success in getting them removed, although I have been concentrating on the 8GB listings till now. But there has been a clear reduction in the number of these listings in the past week. One seller in particular matsfactory has been selling these in auctions(with Nano in the title) for over 100$ a time, although the same player has been going for about 45$ without the word Nano in the title. A lot of the buyers are obviously new and have zero feedback. I know that you always have to learn a few lessons when you start buying on Ebay, but these were particularly cruel lessons. The main point I am trying to make here is that I believe that reporting a listing can be effective. Unfortunately it is hard to catagorize this 8GB scam in Ebay`s reporting system.
Anyone got any ideas?

[vexangel]

Let me start by saying this issue is still going on for me. First off I bought from this guy using pay pal, I bought the 8GB that is really a 1GB. It gave my computer a virus. It stopped working; completely, 8 days after I bought it; one day after the warranty expired. So I opened a dispute. I get an email that said he will give me a refund if I ship it back to him. For me to do this it would be at least $80.00 US without insurance, I sent him the below email:

"Your resolution to my dispute is unacceptable. I was not the one who sent out faulty and misrepresented merchandise. By the way; it no longer works for some reason, it stopped working after 8 days. For me to ship it back it would cost me over 80.00 US dollars; which is unacceptable. You will either send me a pre paid box to return it in or pay the shipping cost or I will be forced to take legal action and file suit in a small claims court where I will request the amount to ship it, the refund amount, and all court fee’s for me to do so; oh, and for what it cost me to buy software to remove the virus that your player put on my computer. I can guarantee that I will win in this situation because of the well documented evidence and the many witnesses I have who have also been ripped off by you. My request is simple, I just want my money back; and if you want your no longer working MP3 player as well then you need to pay to have it shipped back. The choice is now up to you on what will be done. I will wait one week to hear back on your decision with this before I start the process for taking a legal approach. The decision is yours."

In addition to this I have taken many steps on stopping this crap as much as one person can. Let me explain a bit. First I reported this guy (Hailitele) to CATF (Consumer Agency Task Force), to the FCC; which consisted of six different people that I emailed, the FBI; very specifically the task force designated for online scams, to my local law enforcement, to my local legislators, to the appropriate government officials in his local area, and so on and so forth. I will list two web sites that allowed me to do so correctly below.

In addition to this I am gathering any and all information about this guy from the people who have been scammed. The reason I am doing so is so that I can call E Bay and talk with someone in their fraud department about this with as many examples as possible. With this said if any of you going through the same thing or something similar; related to this person, please come forward with dispute numbers for E Bay and pay pal so I can use them as a reference. Please note that with providing this information you may be contacted by E Bay, pay pal, or any other investigative team that I am unaware of at this time. Also if you wish to remain as a confidential person please state so when you post. There is no pressure with receiving this information but if you are sick of this crap and wish to openly take a stand then please help me put a stop to this. Thank you now for your time and in advance for any help provided.

If I find any other helpful web sites pertaining to reporting scams and fraud I shall post them with my other links.

For international consumer reports and fraud reports you can go here: (these links can also be used for the US)
http://www.icpen.org/
http://www.ftc.gov/oia/consumer.shtm
http://www.icrpc.org/
http://www.econsumer.gov/
http://www.cardserviceinternational....n-services.htm
www.consumerfraudreporting.org
http://www.fraudwatchinternational.c.../report-fraud/

For mostly US:
http://www.fcc.gov/
http://www.consumerfraudreporting.org/reporting.php
Edit: http://www.ic3.gov/
http://pages.ebay.com.au/securitycentre/howcontact.html
http://consumeraction.gov/state.shtml
www.consumerinterests.org
www.fraud.org/aaft/aaftinfo.htm
www.consumer-action.org
www.consumerfed.org
www.consumerreports.org
www.cwt.org
www.consumersunion.org
www.nacaa.net
www.nclnet.org
www.consumerfraudreporting.org

P.S. If you would like any info from me or if you have questions please feel free to send me a message. And just as a side note: This guy screwed the wrong person, he will be stopped where it is done by me or others in the future.

Thanks again

vex

[vexangel]

The Truth: In reply to your post, I received a Britany spears vidio (eewww) but I doubt it will help now seeing as how mine may never work again. Hope it helps

[nybur]

Regarding this seller - I am mad and not to be crossed with either!

Unfotunately I only learned of this site after I had purchased the standard unit you discuss. Not only have I had all the same issues you mention but after our email exchanges not resulting in any resolution, I warily (and expectingly of a retort on his behalf), left negative feedback. I did so wondering what it is he does - threatens - to earn so many mutual withdraws of valid negative feedback against him. Well I now know! Grrrrr!!

Not only did he leave me completely ridiculous negative feedback (he has a standard phrase irrespective of the customer) but on the same day he raised an 'unpaid strike warning' to ebay! The guy is seriously nasty - He acknowledged my payment in email!! I have immediately followed through with the standard appeal process to ebay however communication with ebay takes a few days to be looked at.

Unbelievably, less than 12 hours later I have received a strike for the 'unpaid item' which I was only notified of as a warning yesterday!!
(1) How did it go through so quick - the warning stated that I had 7 days to respond before any action, and
(2) Why would ebay give me that strike before looking into my response, and proof of payment via paypal??!!

It is my suspicion that 'Hailitele' has an insider or IS an insider trader?!

The whole thing is completely ridiculous, especially as I am only one little $50 job of his and only small fry with half a dozen sales/purchases of my own. This man has absolutely no integrity and I also wish to contribute in any way I can to have him taken down and all customers burned by him to be relieved.

Even more frustrating, there is no person I can speak with and report him to, as I have read. Only can I fax or post hardcopies of all my proof (What happened to innocent until proven guilty?!) but then this process takes 10 days, and given my 12 hour strike turnaround, my account will be suspended before any legitimate customer service becomes aware...

What to do? Vex?? I am happy to email you evidence against Hailitele if you can provide your email address somehow?

[mr_bubbles_rulz]

Hi guys!

hailitele is a complete rippoff. He ripped me off as well. I am reporting this guy to eBay. Its so unfair that he is still allowed to sell and he is a fraud! Thanks, cya

[mekat]

I also bought a 8GB mp4 Player from Hailitele, received today and of course found this website and all the info about Hailitele a little too late. After all the crappy stuff that this guy does to people I thought If all i get is a 1 GB MP4 then so be it lesson learnt...... But my biggest problem is that my MP4 wont turn on... and will not connect to my computer which I am assuming is because it wont turn on.

Has anyone else had this problem,or am I doing something wrong. Any suggestions would be appreciated..

[robjones]

The main problem as I see it is EBAY. They have a system for reporting this kind of deception but when you report it they do nothing. They are making too much money from it. This is clear fraud in my eyes. Ebay do not police their site if it means losing a lot of money. I am certain that it has been reported to them, probably on hundreds of occasions. I have certainly reported Hailitele at least 40 times for keyword spamming in the listing title and misrepresentation. It gets you nowhere with big sellers. The power is with Ebay. Internet selling in general is so frustrating if you have any problems, and if the site which is hosting the sales is making money then you have little chance in reality in bringing them down. Maybe red-vision was a notable exeption. Recently I have received a full refund from red-vision for two hacked players. I also get to keep the two players.The only reason I can think of is that he wants to sell on Ebay again and he has no choice but to make ammends to outstanding claimants. It was certainly a forced action because his original offers were 5$. I still firmly believe that if listings similar to my own were to appear in America and beyond it would make a big difference. I have tried to list there but they never show up live. They will always be at the end of the "MP4 listings" which means they could be 30 pages of Ebay listings away.

[NOLA MPx Fan]

Have you guys seen the other halitele thread? He has a website and a mail drop at the local UPS store. Yes, I mean local to me. I'm sorry it seems this scum is located in my hometown. But on the positive note, we can all gather here for Mardi Gras, hunt him down, and smother him with 1 pound* of beads ;-)



*1 pound as measured at a point one meter from equidistant between the mini-planet Pluto and it's same sized but still a moon companion. Should come out to a couple tons, easy here on Earth...

[vexangel]

are you serious? :lol: I'de like to drop a whole lot more on this guy, wanna stalk him for me :lol: hahaha, just kidding. Well, all I can say is that by the time I am done with this guy he will regret he ever ripped me off or heard my name for that matter XD. Best of luck to you all.

[nybur]

aside from the nerve of this guy and our frustration with his complete lack of integrity, looking after ourselves is where it's at. just notify ebay and persevere and you will get what is fair i did. refund from seller still pending in paypal account - without me needing to send the unit back

i don't stop till i get what i know i am entitled to!