What is the best way to deal with hacked player seller

[barnsleyfan]

I' still awaiting delivery of my "8GB" player which i am hoping will turn out to be 2GB from ebay (other sellers have commented that their 4GB players were 2GB after formatting).

Before I set anything in motion I want to know what my options are. Looking at the sellers feedback it appears that in some cases people neg him for lack of communication, but others claim refunds quicly given, or item lost in post and refunds given. I have paid an extra £2 for postal insurance.
1. Option 1 would be to wait 3 weeks and claim the item never arrived and request either a refund or replacement player. Not ethical but neither is elling hacked players.
2. Option 2 would be to try negotiate say a £10 reduction since 2GB -players have sold for as low as £15 with free postage
3. Option 3 would be to try and claim under paypal, but i am not sure whether this means returning the player at my expense to HongKong, which i would be reluctant to do.

Any suggestions or advice would be appreciated.

[unsal]

sellers tell you they will refund partially and want you to withdraw your negative feedback but they do not refund. you wait forever once you withdraw. if you paid a high price, do not get the item and open a dispute in Ebay or paypal. do not forget, you have to open it in a specified time period.otherwise they do reject. Or, get item and open a dispute but in this case you have to submit some documents ebay request, such as a report from a technical firm showing you are right.

[Hotboxx]

This is the storyline what will happen when you open a PayPal dispute

1) After you open the PayPal dispute, PayPal will require a written report from a independent electronics expert to proof that you got scammed. This will set you back 25 USD

2) The next step will be that PayPal wants you to return the player to the seller on your expences. This will set you bakc another 25 USD

3) After the seller receives the player, he needs to report this to PayPal and then PayPal will give you a "full" refund with money they withdraw from the sellers account. If the sellers drained or cancelled his account, there will be NO refund.

4) In the best case scenario, PayPal will give you a "full" refund MINUS 25 USD handling fee. In the worst case scenario you will have spend another 50 USD more, and get nothing.

So final conclusion, the scammers, Ebay and PayPal are the perfect partners in crime.

Ebay wins money on placing the advertising and commision on the sale. PayPal wins money on the PayPal payment and will receive another 25 USD bonus for handling your complaint.

The maffia lived in Sicily???? I don't think so.

[princessanne1026]

Originally Posted by Hotboxx";p=&quot

This is the storyline what will happen when you open a PayPal dispute

1) After you open the PayPal dispute, PayPal will require a written report from a independent electronics expert to proof that you got scammed. This will set you back 25 USD

2) The next step will be that PayPal wants you to return the player to the seller on your expences. This will set you bakc another 25 USD

3) After the seller receives the player, he needs to report this to PayPal and then PayPal will give you a "full" refund with money they withdraw from the sellers account. If the sellers drained or cancelled his account, there will be NO refund.

4) In the best case scenario, PayPal will give you a "full" refund MINUS 25 USD handling fee. In the worst case scenario you will have spend another 50 USD more, and get nothing.

So final conclusion, the scammers, Ebay and PayPal are the perfect partners in crime.

Ebay wins money on placing the advertising and commision on the sale. PayPal wins money on the PayPal payment and will receive another 25 USD bonus for handling your complaint.

The maffia lived in Sicily???? I don't think so.

hotboxx - this is not always true. This probably will only happen if you request a FULL refund. I myself have opened three disputes - two requesting partial refunds and one a full refund. The first two went smoothly and I got my partial refund after upgrading to a claim, because the seller knew i meant business. The full refund, sadly, didn't go so well. Paypal found in my favor (because I had never received the item and the seller refused to respond to the claim), but since the seller had already emptied her account, I got nada. Oh well, $15 lost and a lesson learned. Never again will I deal with people with less than 20 feedback.

Anyway, the point I wanted to make is sometimes paypal extorts money out of you and sometimes they don't. It's a case-by-case scenario. My advice, barnsleyfan: If you don't get the item in the specified time or if you do get it and it turns out to be hacked, open a dispute right away requesting a partial refund of what seems fair to you. If the seller doesn't respond or refuses to meet your request, upscale to a claim in 5 days. Then it's up to paypal to decide. Hopefully they decide in your favor.

[Hotboxx]

Originally Posted by princessanne1026";p=&quot

The full refund, sadly, didn't go so well. Paypal found in my favor (because I had never received the item and the seller refused to respond to the claim), but since the seller had already emptied her account, I got nada. Oh well, $15 lost and a lesson learned. Never again will I deal with people with less than 20 feedback.

I will tell you my story, I bought 7 players from one Ebay seller. I never got the players, and opened a case with PayPal. It took PayPal 2 MONTHS !!! to make a decision, during those 2 months the seller drained his account and disappeared. Result, I lost 100% of my money.

Or, second scenario, and this maybe happened really: I open a claim with PayPal. PayPal blocks the money on the sellers account. PayPal waits 2 months. They tell the seller they made a decision in my favour. PayPal keeps the money. They tell me there is no money on the sellers account.

PayPal only TELLS there is no money anymore, but never delivers proof of that. They can tell anything they want. Anyway, the decision should not be made by PayPal because they are a part of the case and also judge.

[barnsleyfan]

got my player and formatted it. It is 2GB as expected. In total i paid £27. I have seen 2GB go for as low as £15 so would accept £10 partial refund if offered. I am quite happy with the player so far (2 days) apart from the crap headphones. i have bought a 2.5mm 3.5mm adapter off ebay so i can use my creative headphones.

So what is my next step ?