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Hacked player from eBay seller rogerlam628
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  #31 (permalink)  
Old 17th Oct 2007, 6:01 pm
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Default Re: Hacked player from eBay seller rogerlam628


Heya,

Yeah Thanks - unfortunately not enough room on the feedback to leave every complaint I had! Even with the follow-up bit!

There was somebody who left feedback before mine (prior to me leaving feedback, I checked his feedbacks every 1-2 days...just to see what people were saying...and yeah, one person opened a PayPal dispute and because the item was listed as being something that is quite different from the listing, they got to keep the player PLUS get all their money back...so yeah...I just accepted the 15 bux, cos I was sick of it dragging out so long - it would take him 2-3 days to even reply to the PayPal dispute emails! But obviously, the fact the player is 2Gb not 4Gb is reason enough to get a full refund through PayPal...

When you lodge a dispute with ebay, it will automatically take you to lodge the complaint with paypal, since that is how the items are paid for...just make sure you don't settle for crap-all from him. As I previously mentioned, he will try and give you back as little as possible - unless you really chuck-up a stink (like I did)...There are numerous examples of unhappy customers in his feedback that received a meagre 4 dollars or so refund...not worth the hassle really - esp since it costs like a dollar to put any returned funds into your bank account!

My advice - hassle him to death about it - and let him know that if you do not receive a satisfactory amount in a certain period of time (decide how long you're gonna play these games with him)...you're gonna escalate the dispute to a claim - and point out that you know that there are people in the past who have done this to him and they got all their money back from PayPal without having to return the player...He seems to use the tactic of telling people that they are lucky to get a few dollars back and if they don't accept that they won't get anything...He only offered me 8 back to begin with (it was only that high cos I was continually on his back)...I insisted he make it at least 12, and then he offered me 15 (even though he sent me an email saying that he couldn't afford 12, and could give me 10...but that was all he could afford...I don't think he realised that I was the same person who lodged the PP dispute!)

He also tried to minimise his losses by claiming that I was lucky to have gotten the player for only 44 bux...it was worth much more than that...I emailed him back, telling him that this is the risk one runs when doing auctions (rather than buy it now's) on ebay - you don't always get the amount you would have liked...and the fact that he lost out by doing free postage was not my issue - and that if he had asked for postage, people would have known that he was not in Australia - so he was being very shifty and deceptive.

I have reported a number of his current items to ebay - as both Item misrepresentation and Item location misrepresentation - but I don't expect them to actually do anything - they're getting their cut...they don't care. The form you gotta fill out doesn't even let you specify the actual prob - e.g. Item is misrepresented...they only ask fr the item #, and you can't say he's lying about the memory size...it really sucks...and because people are still leaving pos feedback, others are gonna continue to buy from him - he's averaging like 5 neg feedback withdrawals per day - cos he's blackmailing people (I won't refund you a cent until you withdraw your bad feedback - heard this from countless people), and those who leave pos feedback are unaware (and at times don't care or too know-it-all) to actually download the MP3 utilities program to test the actual size!!! So they are contributing to his fraud! It's a harsh statement, I know, but essentially, it's true...I've emailed any of them, I'd say at least 40 of them, only like three have ever responded...

ah well this has turned out to be a longer response that I had intended...so I'll sign off now...It is amazing - the matter has now been sorted out for me, yet the effect it has had on me is not a good one - it just makes me so angry - this guy KNOWS what he is selling is fake, and is using bully tactics and the trusting nature of others (combined with the hacking) to make him appear genuine...

YOU REAP WHAT YOU SOW ROGER!

well, another paragraph after I said I was ending the post...now I'm really gonna stop!

KG
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  #32 (permalink)  
Old 18th Oct 2007, 11:21 pm
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Posts: 13
Default Re: Hacked player from eBay seller rogerlam628

AHHHHH....here we go!

Just got this via email:

"hi my friend
i am very sorry to see the negative feedback about me on ebay.
you know the feedback is very important for the ebay user.i really hope
you can do me a favor and kindly withdraw the negative feedback
for me soon.and of course i will do my promise.i really waiting for your
reply,i willl give you the 10AUD refund once i get your confirmation,and
once you withdraw the negative feedback for me.
if you have any question,pls feel free to contact me!
a nice day~~
rogerlam"

OK...it is clear he STILL hasn't worked out that I am the one who had opened a PayPal dispute on him - and whom he has ALREADY refunded $15!!! Please note the feedback I left him - especially the second bit, the follow-up comment I left...

"MISLED! 2GB NOT 4GB-HACKED!!!/Took 3wks2send NOT48hrs/BadCommunication&service."

Follow-up: "Wouldn't reply to emails til dispute with PayPal then begrudgingly refunded $15"

It states that he refunded me $15...yet he still has no idea!!!

Ooooh I just got an official mail from ebay, to inform me that Rog has filed a request to mutually withdraw feedback for the dispute...GOOD LUCK MATEY!!! Think I might email him back now and let him know that it'll be a cold day in hell. Let him leave me neg feedback...I don't care!

Hope you're all havin a great day, and winning your battles! KG
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  #33 (permalink)  
Old 18th Oct 2007, 11:30 pm
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Default Re: Hacked player from eBay seller rogerlam628

Hi guys,

Sorry about all these posts...just thought that in the chance somebody recently conned by our friend makes their way to this board, they could use any tips they could get - what to expect, and how to deal with this con-artist...

Here's what I sent Rog, in response to his request for me to remove feedback:

"Roger,

You do not need to try and BLACKMAIL me...remove the feedback or I won't refund you any money...YOU HAVE ALREADY REFUNDED ME $15!!!!!! I LODGED A DISPUTE WITH PAYPAL AND RECEIVED THE REFUND A FEW DAYS AGO....

I Will NOT withdraw the Negative Feedback. What I have said is perfectly true, and I believe that other potential buyers need to know the Truth about the fake players you are selling - you are lying in your ebay listings and people deserve to know that you are conning them. if you look at teh Follow-up comment I posted on the Negative Feedback, you will see that I DID state that you refunded me $15...so you cannot say I have not been fair. I only wish you had also been fair - IT IS AGAINST EBAY POLICY TO:

1) SELL ITEMS SIGNIFICANTLY DIFFERENT FROM WHAT YOU ADVERTISE. (you advertise 4GB, they are hacked and only 2GB)
2) LIE ABOUT YOUR LOCATION (you say you are in Australia, London, Canada, USA, etc - YOU ARE IN HONG KONG!!!)
3) USE MISLEADING INFORMATION ON YOUR LISTING (you say items will be shipped in 48 hours - mine took you almost 3 WEEKS!!! If you do not have te item in stock, you have to say so on the listing!!!)

YOU ARE DEFRAUDING PEOPLE AND THOSE PEOPLE DESERVE TO KNOW WHAT SORT OF EXPERIENCE THEY ARE GOING TO HAVE IF THEY BUY ONE OF YOUR PRODUCTS............

I will NOT remove the Negative Feedback.
"
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  #34 (permalink)  
Old 27th Oct 2007, 10:03 am
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Join Date: Oct 2007
Posts: 21
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Hay I bought one from roger too and mine was hacked also
I ended up killing my mp4 glacier type thing and now I need a new firmware if any one has the firmware from rogerlam can you please upload it or send it to me somehow? please? even if its a hacked version, I dont care. Its sopose to be a 4 gb but its a 2 Gb. Thanks in advenced!
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  #35 (permalink)  
Old 5th Dec 2007, 5:47 pm
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Default Re: Hacked player from eBay seller rogerlam628

Good on you koulourakia_girl , I bought two of those players from Mr. Lam and I was worried when they wouldn't play WMA files..as I've never had a player before I thought it was my fault..I looked in the firmware and it says ...LG MP3 PLAYER SC91-OO2 CM60026 2007/09/11 VERSION V9.1.52
and in the memory info it says 4091M
I went tru the waiting period also..took two weeks to post to me..so I left a "neutral" feedback about this. I also sent "Roger" an e-mail asking y it showed format error when I tried to play WMA files..no reply. Then I looked in e-bay and he had dissapeared. But out of the blue I got an e-mail from him asking me to leave positive feedback as he has held back his feedback for me..BLACKMAIL!! and a offer of a set of ear plugs or cover for my "nice" MP3 player..well he can get stuffed...

well done for highlighting this guys dealings, sorry I didn't see it before I got sucked in
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  #36 (permalink)  
Old 10th Dec 2007, 1:25 pm
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I never got satisfaction from the guy, I posted an earlier thread about him.

I opened a dispute with paypal, and they wanted me to send the item back for a partial refund (ie, no postage) had I done that I would have been out of pocket twice as much as I paid for the player.

The screen broke up in my pocket, and the battery holds charge for no more than 2 days. and it was only 2GB whereas it was advertised as 4GB and clearly has 4GB decal stickers applied to it.

Next time I'll buy a proper player from a bricks and mortar store.

Oh, and I've decided not to be worried about dodgy sellers blackmailing for feedback. If feedback is so important to them, it's their loss for stuffing up.

Unfortunately, I didn't realise the players were fake when I left positive feedback, but I did leave some pointed followups to them. eBay won't let you remove positive feedback.
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  #37 (permalink)  
Old 21st Dec 2007, 9:23 am
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Default Re: Hacked player from eBay seller rogerlam628

...are we pushing sh%t uphill here..this bloke has more faces than a town hall clock.... 4GB NEW GEN MP3 MP4 FM REC VIDEO PLAYER .99 FREESHIP-b
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  #38 (permalink)  
Old 21st Jan 2008, 1:03 am
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Default Re: Hacked player from eBay seller rogerlam628

I cannot believe this!!!! It was October-November that I bought the player and had all my issues with this guy, and "resolved" them (I.e. he [color=red]refunded $15, and left negf feedback for each other)...and I just got this email....


hi my friend
how have you been these days?i really hope everything will be OK with you. may you have a happy and prosperous new year first.
i am very sorry for the inconvenience to you,especially,i really very sorry that i left you a negative feedack,i am doing my best to improve my service in the new year.i am willing to make up the mistake i made in the last year.

I will withdraw the negative feedback for you. pls go to: Mutual Feedback Withdrawal to apply for one withdrawal link, I will do things for you soon once you give me the link.

pls accept my sincere apologies for the inconvenience to you.
best wishes for you and your family!
rogerlam


To be honest, I think his newly-found goodwill has more to do with me contacting some of his new buyers from recent transactions (under a different ebay name)....he can't possibly have people going around and warning people about buying from him, and then giving them all the information and tools with which to get money back!

KG.
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  #39 (permalink)  
Old 21st Jan 2008, 2:21 pm
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Default Re: Hacked player from eBay seller rogerlam628

Yes I got a similar heart rendering e-mail, basically he is suspended by e-bay...only suspended!!! and he is trying to get his feedback rating higher so he can resume trading.....but his mate??

dance_wilson18 has upped the ante and selling like crazy. What can u do?
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  #40 (permalink)  
Old 22nd Jan 2008, 3:28 am
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Default Re: Hacked player from eBay seller rogerlam628

Hi, i have also purchased a mp3 player from this seller, i waited 3 weeks to receive item and when i contatced seller he no longer had any stock, it turns out that he had placed the players for sale without any stock and it is also in hong kong not australia, i lodged a dispute with paypal and got a refund, the seller then proceded to send repaeted emails asking to remove negative feedback as he felt it was unfair, he sent emails from sep through to december and placed negative feedback on my profile telling ebay i should be kicked off. I have reported to ebay about the misrepresentation of item and the bullying and also that has ofered 4 usd for me to withdraw feedback (against ebay's rules). he has continued to send emails directly to my email and not throug ebay. beware of this seller he is a fraudulent seller and i have noticed that he is selling under 2 different names dance_wilson18 and rogerlam628. beware
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