just a quick update, im still trying to get my money back.
this pic is the included card that came with the player, take note the red writing under the first lot of feedback instructions "include full refund!no need to send back item and 2 years free repair!"
ok so this is the emails atm,
his response to me asking for a full refund:
i am sorry about it, if you want to have a full refund, can you send the item to us first? we will give you the refund after we receive it
MY response to that:
Hi, I have checked the cost of postage and its abit high, it would not be worth sending it back to you, plus I have read the included card, and in red lettering it states INCLUDING FULL REFUND!NO NEED SHIP BACK ITEM, so if you could honour that I would be very great full
His next response:
i am sorry about it, if you don't want to send the item to us, maybe we can give you a part refund, ok?
to which i have responded:
Iím sorry but a part refund is not acceptable, you described a product as 16 GB when actually its a hacked 2GB player, that comes under a breach of trade descriptions, so unless you are will to uphold what your eBay insert says, I have scanned and included this. Then I will have to take the matter further, including reporting you to eBay, PayPal and trading standards.
still awaiting a reply.