Help my mp4 player is dead
 

Munecorey
Can somebody help me, i bought a 8 gb mp4 player and everything was working find ive had it for like 1 month, and i charged it with the wall charger and when i went to check on it, it dindt turn on anymore. Can somebody helpl me?
Thanks

Re: Help my mp4 player is dead
 

Was it the 1st time you charged it with the wall charger?
If so, the charger might probably have short-circuited some components in your player.

Re: Help my mp4 player is dead
 

I had never charged this player with the wall charger, now that i plugned it in again into the wall charger it shows a soft blue scree. Can my mp4 be fixed?

Re: Help my mp4 player is dead
 

Does the player get detected by your computer as normal when you connect it to the usb port?

Re: Help my mp4 player is dead
 

No it dosent get detected as before, it only appears as a usb drive.

Re: Help my mp4 player is dead
 

So i assume you can assess the data stored in the player through your computer.

The charger most probably caused some malfunction or short-circuit in the player. I recommend not using it in future. You had it for a month, if you have some kind of warranty, complain to the seller and ask for a replacement set.

Else, you probably need to re-flash with a new firmware. Use your backup dump.bin if possible. You will need to find a firmware with the closes specs of your player (but using the wrong the firmware would kill your player though).

Re: Help my mp4 player is dead
 

No i cant accesss the files to the computer, it did not even recognize the player, but i follow a guide in this website to recover a dead player, but i tried a lot of firmwares but none of them work, and the dump.bin file i had dosent work either, i think because is not the full firmware.

Re: Help my mp4 player is dead
 

Looks like you need to keep trying various full firmwares with the steps in the Dead Player Recovery until you can get it detected by the computer.
Else you can try contacting your seller if he/she has the full firmware for you player.

The problem with my player occurred the same way...the wall charger. I had charged it before with the wall charger but, the last time...it died!



Ty

Re: Help my mp4 player is dead
 

Chances are if you charged it with your computer and nothing happened, and when you charge it with the wall adaptor and your player is dead, your wall adaptor might be faulty.