Mp4 Help needed :(

nanocopyuser · #1 (**permalink**) 30th Nov 2006, 1:14 am

I have a mp4 that looks like this:
http://www.dinmp3.se/bilder/mp401.jpg

I bought it yesterday, it worked good but now it doesn't

When I unplugg the power or from usb, it just says "low power" and shuts down....and when I restart it, the screen starts to blink and nothing does work....
I have tried to upgrade frimware but it did not help...I have charged it for like 4h and nothing.....

What can I do? Please help, im crying

Thanx sooo much!!!

lattesurf · #2 (**permalink**) 30th Nov 2006, 5:57 am

nanocopyuser , before you upgraded the firmware, did the player display "low power" and shutdown everytime you turn off the AC supply or remove the usb cable?

What firmware did you use to upgrade? Was it your original backup firmware, or download from the forum?

nanocopyuser · #3 (**permalink**) 30th Nov 2006, 7:49 am

Quote:

Originally Posted by lattesurf";p=&quot

nanocopyuser , before you upgraded the firmware, did the player display "low power" and shutdown everytime you turn off the AC supply or remove the usb cable?

Yes, exactly.

Quote:

What firmware did you use to upgrade? Was it your original backup firmware, or download from the forum?

I downloaded a v9.0.43 FW(I had it too before), it was in chinese and then I finnaly managed to change to english, but its the same problem

And I can start the mp4, but I cant use any buttons, like after 10 seconds, it comes up "low power" and shuts down....

I paid $80 so im crying, 14 years old and no cash :cry:

nanocopyuser · #4 (**permalink**) 30th Nov 2006, 10:36 am

Please help me

Maybe its the batery? I bought it new...It wont charge...

Thanx

tadad1 · #5 (**permalink**) 30th Nov 2006, 1:17 pm

nanocopyuser, The charge problem may be a faulty usb cord try to find another one to test.

nanocopyuser · #6 (**permalink**) 30th Nov 2006, 2:25 pm

No, I don't think that thats the problem. I have tried with both USB and regular charger. The batery is charging in the display. But then when I unplug the cable, it says Low power, bye and shuts down. I didn't charge it to much. I charged it about 3h when I got it and it seemed to work. Maybe the batery is "old" and is dead? I have tried to formate it too.

Thanx, btw, my name is Dima

lattesurf · #7 (**permalink**) 30th Nov 2006, 3:51 pm

Dima , likely that the battery is old/dead. i'll suggest that you contact your seller about this and get a replacement player or a refund.

nanocopyuser · #8 (**permalink**) 1st Dec 2006, 2:57 pm

I think that the battery is dead too. I have emaild them and I will get my money back soon.

And I don't want a new mp4, the quality sucks

nanocopyuser · #9 (**permalink**) 5th Dec 2006, 1:08 pm

How do I charge the player? lol...some said that it should be on and playing music while charging :/ Is there any difference with chargin with charger or with use?

Thanx fo help all!

lattesurf · #10 (**permalink**) 5th Dec 2006, 4:40 pm

Dima , the player can be turned on/off by two ways. There is 1 slide switch on either the top or side of the player, and also by the play/pause button.
You'll need to ensure that the slide switch is at the on position to be able to charge. Whether the player is playing music or not does not matter, but the slide switch is most important.

There are no differences between using AC adaptor or USB to charge. But usually the USB method is recommended as there were some cases of others who "fried" their players using the AC adaptor.