glacier mp4 player powering off!
 

i recently purchased a glacier 2" mp4 player (2GB). it worked perfectly for a few days and then the problem appeared :roll:

whilst listening to the songs or watching the videos the player all of a sudden decides to go dead. once this happens u cannot power on the player even if u used a different (fully charged) battery or even if u plugged it into the charger.

can anybody help me please? why is it happening & what can i do to restore proper functions (in my mp4 player that is :wink: ) if it helps my firmware version is 9.1.51...

tnx....

zahrans , try a format on the player, guide here http://www.mympxplayer.org/how-to-re...ck-vt2400.html

You can't do anything to the firmware as it is not supported by the extraction tool as yet.

Re: glacier mp4 player powering off!
 

thanks dude. will try the format thingy...hopefully will be able to rectify the situation. other wise it's bye bye for 60 hard earned bucks!

If you got it from uxcell or another online store you can send it back for a replacement under warranty or possibly a refund.

Re: glacier mp4 player powering off!
 

when i connect my mp4 player to the computer during one of it's dead "episodes", my pc recognises it as a usb device (US2.0 ADFU DEVICE) but it doesn't recognize it as a mp4 player/removable disk. so when i try to format it this error message keeps appearing,

"not detected removable disk! please check the disk connecting or reboot the system!"

lately, i have found a way of powering on my player once it developed "the dead player syndrome". i switch off the unit then i remove the battery for at least 2-3 hours. then i plug it back into the power supply with or without the battery. it doesn't work everytime, maybe once in every 10-20 attempts and it doesn't take a long time for the problem to crop up but it's the only method i know to make it work, at least for a short time... :wink:

as mentioned previously, the battery is in a good condition. also the automatic powering off function has also been disabled. the unit hasn't been dropped or damaged & the battery pins/charger appears to be in a good condition. so normally, there's no reason why the player should suddenly power off while in use, especially a newly purchased mp4 player...


pleease help! i'm really desperate to get my player back in proper working condition. i informed uxcell regarding my problem but i really don't fancy sending it back to china, what with their fabled customer service horror stories...