Re: Turn on, get hourglass and no drive letter assigned
 

I have had this problem for so long,

I can't seem to upgrade my 3rd gen MP3/Mp4 cause of the hour glass image and every time I connect it to my computer, it never picks up or notice it.

Please help

P.S. I tried downloading MP3 Player Utilities ver 5.09 but it gives me a rar. file and I don't know what to do from there.

Please help, thank you