Turn on, get hourglass and no drive letter assigned

[nsm]

Hi - I have one of these items:

8GB 8 GB 3rd Generation MP3 MP4 FM Photo Player Silver

Now, it worked fine for two weeks; and now when I turn it on - I just get an hourglass.

When I plug it into my PC - my PC recognizes that something has been plugged in, but I get nothing in terms of a drive letter, etc..

I did open it up and run a tweezer around the pins of the chip - sure enough it resets - but I still get the hourglass - and nothing on my PC.

What info do you guys need from the device to help me - and what should be my next move?

Thanks for some help.

[nsm]

Hi - Using the various threads on this forum, I have managed to get the ADFU device in my Device Manager.

Knowing what MP3 player I have from my first link - can someone advise on what tools and firmware I can use??

Thanks

[zrock]

take apart your player and post whats inside of it..written characters i mean.especially the board id.

[nsm]

There are two chips (one big and one small). The bigger chip has some sticker on it that it quite difficult to get get off.

The smaller chip has the following:

AK1025
7K019AB 1K7

Does that help?

On the board itself - there is the following too:

D3C34L1D C41

Do I need to scrape off the sicker on the bigger chip?

[zrock]

okay..no need of scraping..is that all info you can give..is there something on the side of the LCD like CM50011?..something like that..is there a warranty from your seller?is there a chance you can ask for a full firmware?..

[nsm]

Thanks zrock. There is nothing else I can see.
There is no warranty - this guy doesnt respond to emails either.

I am covered by Paypal, but i have to foot the postage costs and I am not guaranteed the full refund. So I could end up losing more than I put in; as I have to send it back to China.

I did ask him for the full firmware - but nothing.

Is there not a generic firmware that I can use? Probably not, but thought it worth asking.

[zrock]

yes there is a generic firmware you could use..cause China players uses generic firmwares..u know....can you find the board id of your player and post it here..and LCD #..it can be found at the side of the LCD display..posting all infos of your player may can help us find a suitable firmware for it..

[nsm]

zrock - i have taken it apart as much as I can. And I cannot see any board number.

I have the following for the number on the side of the LCD:

TGS177SHOO-2

That is it.

If I loaded an incorrect firmware what would happen?
Based on the type of mp3/4 player I have what sort of firmware would you suggest I try?

[nsm]

Does anyone have an account on this site to download this FW. It looks a lot like mine:

http://www.mydigit.cn/read.php?tid-20272.html

Thanks

[Knasen]

did you look under the LCD?

It probably says G-18A-Main-V0.3. I've got one like that (mine is also dead), but I haven't got the firmware...