dead mp4 player stuck on blue hour glass screen
 

hello.

i have a dead mp4 player (stacked in blue hourglass screen). i 'd like to fix it by installing a new firmware but when using the MP3 player upgrade tool it does not recognize my player although i have installed the adfu driver.. what should i do?
thanks

Hi there jimmys,what you mean its not recognized?You mean the error message "Device Not Detected" appears when you run the upgrade tool?Do you have already the suitable firmware for your player?

no error message appers.. the Begin Upgrading button cannot be pressed.. i believe i have found the firmware. do i have to select the right firmware for the button Begin Upgrading to be available to press? and about the adfu driver is it generic?

the firmware you have found is not compatible for your player.

try also using different versions of the upgrader tool. sometimes older version of the upgrade tool wont work with newer firmware (based on my observation).

can you please tell me if you know what's the right firmware.. my player is mp4 3rd generation 8gb with fm and 1.8" display.. the chip is
AK1025 7K083AB 0KP
on board says 2002 02 18VER: A and B0-25002
and on screen says
BG999100-A-V0.0v W 071221/A5 and OEM-101C-NL-WD-HSVSI01

try this firmware http://rapidshare.com/files/97901552..._20070626_.bin
or http://rapidshare.com/files/97903123...b5KEY071126.fw
with this tool http://rapidshare.com/files/75514260...ility_4_12.rar

i try to use mp3 player utility 4.12 but when i select any of the two files the program crashes with the message that it stopped working.. something i remembered is that when the player was wokring i had check the firmware version and it was 9.1.52

try this http://rapidshare.com/files/76250376/ProdTool4_25.rar

since the unsuccessful attempt with 4.12 the blue hourglass screen is gone and now it's just blank screen..
i managed to work mp3 player utility 3.06 but the two firmwares i used failed to install.. do you know if there is any other firmware i can use?
with 4.25 the firmware is installed and the player is recognized as a removable usb device but with no capacity. do i have to format it through windows? what's the next step?
thanks interuptor0 for your help!