Player stuck on locked.

yay101 · #1 (**permalink**) 11th Apr 2008, 9:16 pm

A friends touch screen mp4 from www.tinydeal.com was upgraded with the latest firmware from that site, but now, the player works except you cannot do anything with it. It is stuck on "locked" (hold) so you cannot do anything or access the upgrade mode, ANY help is highly appreciated.

I have 2 weeks to fix it before they go away.

Thanks everybody.

nzer_4_lyf · #2 (**permalink**) 11th Apr 2008, 9:48 pm

Try pressing the button at the top of the player.

samirjin · #3 (**permalink**) 12th Apr 2008, 6:10 am

i have the same problem, i tried pressing the button on/off of my mp4 player, but it didn't work. i tried to format it using the Windows XP CD format, but it didn't work. the mp4 player has no material problem, the problem began since i upgraded it using a wrong firmware.

yay101 · #4 (**permalink**) 12th Apr 2008, 9:08 pm

hmm, this is really annoying.

nzer_4_lyf · #5 (**permalink**) 12th Apr 2008, 9:30 pm

What I mean is once you hold down the power on and it is on just press the power button down once.

samirjin · #6 (**permalink**) 13th Apr 2008, 11:22 am

you said your mp4 player works; Enter the menu "setup" (from your mp4 player), select "onligne mode" then change "encrypted" to "multi disc"
-if your player does not work(dead) you have the same problem like me.

good luck