Help me please! Mp4 keeps Restarting
 

Hey im new here. i just bought a Mp3/Mp4 player from Ebay from Hong Kong it's the Ipod Look Alikes. It came in a little box with headphones, charger, and cord. but no Disc.

I have no Idea whats wrong with it.

it's a 4gb silver
The guys Ebay name was "Micromaxx" but he's not registered anymore


-I charged it completly
-Hooked it up and added songs
-I can't Press the buttoms alot, if i do it Restarts.
-If i leave it alone It WONT RESTART Alone. unless you try to swtich songs or something

What can it be?

firmware?????? i have no DISC so idk what brand or anything..
Ebay link is GONE! :(

it's this SAME one
in the picture i provided but silver
[img=left:5a40756d3c]http://www.ec-deal.com/catalog/images/nano3.jpg[/img:5a40756d3c]

Re: Help me please! Mp4 keeps Restarting
 

Hi cvc7chris,

My best bet is to FORMAT the player. Player restarting is a possible sign that you have either a HACKED player or a player with corruption in it's memory or one of the blocks on the memory. Whenever you press a button or do any 'action' on the player, it needs to access the memory as well as the storage (disk) area on your player. If it has been hacked or there is a corruption, then it would have problems doing that so reboots itself.

Start by going through this article here --> How to: Perform a scan disk and repair bad sectors.

There is a "How to remove memory hack" guide but I think I accidentally deleted it so will have to get it restored from somewhere.

^ hey Thanks i did what the link told me to do ^

and it didn't help!..

how would i go about updating the firmware?

i opened it up and got some numbers from the
little chips

Hynix Kor
hy27uu08ag5a
tpcb 821f

theres more on the screen but i don't think you'll need those

what can i do?

Re: Help me please! Mp4 keeps Restarting
 

I would highly recommend *not* upgrading your player's firmware. You only need to look in the [Dead Players] section of this forum to see what I mean. There is a very high risk of having a 'dead' player as a result of using an incompatible firmware on your player.

Try following this guide here --> How To: Removing Memory Hack.

^ Done..Still doesn't Solve my Problem..

cvc7chris,

Has this problem just started happening or happened from day one when you first got your player?

yes sir i just recieved it yesterday

Can you go into the "setup" and "firmware info" within your player's menu? If so, can you find out the FIRMWARE VERSION of your player please? I would be interested to know.

Your original post said your seller isn't registered anymore. Is there any other way you can contact them? If you can, try to get a refund or exchange for it. If that fails you can file a dispute with PayPal (if you paid by PayPal that is). I'm sure you'll get a response from the seller then!

Re: Help me please! Mp4 keeps Restarting
 

okay my brother told me to get a paperclip and run it around the contact on the black chips while it's hooked up to the computer and it will restart the mp4 player or something i did it and it seems to be working ALOT better

after i did the LAST link you provided my MP4 is not 2gb
i think it WAS a hacked memory!...

now i can listen to music and heres the firmware.

idk if i should still file a dispute? or not.
i DID pay with paypal.

and it hasn't turned off on me. i took it to work played for about 2 hours
and listened to it last night and it was fine!..

all i did was get a paper clip and put it on the contacts where the black
memory things were and i think that fixed it

i'll keep you posted if anything else happens



firmware
BKSD91NB22_32
2007-10-30
9.1.52
2005-01-09

Re: Help me please! Mp4 keeps Restarting
 

Hi cvc7chris,

Good to hear you're making progress.
Running a paper clip along the contacts is a technique used by the "Dead Player Recovery Guide" which can be found here --> "DEAD PLAYER RECOVERY GUIDE.

If the memory has been hacked and you have only 2GB and not the advertised memory that you original bought, you should ask for a PARTIAL REFUND with PayPal. File a dispute and ask for a partial refund with the seller. This has been a common agreement with other members in the past who have bought hacked players.