mp4 player doesnt work

[kuchen85]

Hello to all,
I have bought a mp4 touch screen player with camera and 4gb flash space from ebay. I thought the price of 60€ was ok for this player...after much frozen menus... now the player freeze on boot...i can see the "please wait...Welcome" picture on start but the player dont start.
I have tryed to contact the ebay seller: digita.world but he dont sell anything now and dont answer to my warranty-pm. So i have opened the player to look for the chip and to find new firmware. In it i found a chip with the inscription: "anyka AK3631LQ14402 FS05A8"
please can you help me to recover it?
if you need other information about player pls ask

[admin]

Hi kuchen85,

If you really want to get the seller's attention, file a DISPUTE with PayPal and ask for a refund of the product because it's faulty. I bet you you'll get a reply pretty quickly!

How long have you had it? It might be a good idea to start the process of a dispute with PayPal to get a partial or full refund of the player if it's faulty and while that's under way, look at a way of 'repairing' your player.

Does Windows recognise your player at all? Can you transfer music to it and such?

Anyka firmware maybe slightly harder to work with as there isn't many information available out there. There are a few to download from this site but I just don't want to see your player in a worst state.

[kuchen85]

i have opened it and short-circuited it like explained in the tutorial ... if i connect the player to my computer nothing happens... but if i press M , hold it and connect the player to the computer i m asked to install a driver...i installed the driver (like explained in tut)...but mp3 player upgrade tool dont see it..i cant use the player on computer but he is still in "device manager"