Need Help!White Screen after charging

kdryazar · #1 (**permalink**) 21st Feb 2009, 8:50 am

I have 8GB Touch Screen MP5 Player.When it was charging,I realized that the screen is white.Now, I can not do anything on the mp5 player.I can only close with the help of reset button.And my computer doesnt see the item.
I am waiting for your helps!

Zulu007 · #2 (**permalink**) 22nd Feb 2009, 1:37 am

Mostly that is the FIRMWARE PROBLEM.Try to send the pic if you can

kdryazar · #3 (**permalink**) 22nd Feb 2009, 5:01 am

this is the picture:
http://i17.ebayimg.com/05/i/001/1e/62/5480_1.JPG

This is the MP5 player:
http://cgi.ebay.com/ws/eBayISAPI.dll...ayphotohosting

kdryazar · #4 (**permalink**) 22nd Feb 2009, 9:58 pm

Waiting for your responds!!

Zulu007 · #5 (**permalink**) 25th Feb 2009, 6:59 am

i am sure that is not the SUNPLUS based Mp4 so to ask about its firmware you have to open the player and see the cpu and the lcd version and the board id to ask for the firmware

kdryazar · #6 (**permalink**) 25th Feb 2009, 10:57 am

How can I update the firewre if the problem with it?Because my computer does not see the player.

Zulu007 · #7 (**permalink**) 26th Feb 2009, 1:13 am

if the mp4 has the action chip then you can try the short-pin procedure

Dark_Her0 · #8 (**permalink**) 3rd Mar 2009, 8:43 pm

i think the solution is to open the back of your player and try with a pins to touch the to wires of the bettery to gether carfully , the cpu will read you player as cbu cable as i think , and there is in sfw1 site ways to recover dead pmxplayer , it will help you greatly