
28th Jun 2009, 12:18 pm
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New Member
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Join Date: Jun 2009
Posts: 6
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Sorry, I wrote too soon. After reformating it played the first few songs only. I have written the following to the seller hoping for a refund:
Re: the RIZONE MP3 player
Bottom Line: It does not work, please refund my money.
Hi,
I have now spent the most of 3 days attempting to get this unit to work properly. I have followed all of your instructions and suggestions. It does play a few, very few songs, that I have loaded. I have not tried any other functions.
I have an HP Computer with Windows Vista Home Premium Operating System.
When connecting to the computer by USB the computer does not recognize the RIZONE player as another drive. After several attempts and changing the connections they will recognize each other. After this recognition I have, on many attempts, tried to load Music on MP3 files by drag and drop. This is always followed by various error messages. Usually the error message is “An unexpected error prevented the operation. Make a note of this error code, which might be useful if you get additional help to resolve this problem.
Error 0x80070570: The file or directory is corrupted and unreadable.”
I have received other error messages. One of the more common is that there are errors on the drive (Drive H the RIZONE.) and that I had choices to make: “ 1) Automatically fix file system errors and 2) Scan for and attempt recovery of bad sectors.” in an effort to resolve these issues I have placed check marks in the boxes next to both options and, after several attempts and many hours, this message still appears.
To solve these problems I have tried many things, including but not limited to, following your suggestion to reformat the RIZONE. Following the reformat I have replaced all the files in the PLAYLIST Folder. None of these actions solved the problems associated with this MP3 player. After reformatting I still get the above error messages.
As nothing works please refund my money.
If you want me to return this non-working unit to you please send me the postage. However it appears to me that the cost of shipping, repairing and restocking would far exceed any value that this non working unit may have.
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