Chinese Fake MP3/MP4 Music-Video Player
 

I need firmware for an chinese-mp3/mp4 video/audio player. the player froze. the hour glass is hung and still on the screen. this is a 'FAKE MP3/MP4" player ... and yes I have informed the seller regarding the problems with this player. But I would like to upgrade the firmware. this player is an

the fake mp3/mp4 player and No ... I do not know the make, model nor the serial number. It looks like this:
http://i.ebayimg.com/t/Slim-4TH-1-8-...frg~~60_35.JPG

yes I received it as a gift. yes it came from china. please, please help me ... I'm lost