UX-Osmium Dead after 5 days of use

war1000 · #1 (**permalink**) 19th Dec 2006, 3:34 pm

Hi,
This cool product was working fine untill today it suddenly restarted while I was listening to music. Now it is stuck at the Hour Glass Icon when it loads. I tried to connect it to my pc that it had worked before and it got detected as a new device called USB 2.0 (HS) ADFU Device. And there was no drive assigned to it. I tried the software that came with it, no luck. Can't even format it as there is no drive associated.

Can anyone tell me what I can do?

Uxcell shipped it on 27th of Nov, so I don't think I can return it as it says on thier site that only 14 days after shipping I can return it.

Thanks in advance.

broose · #2 (**permalink**) 19th Dec 2006, 11:40 pm

have you read the dead player recovery guide here http://www.mympxplayer.org/dead-play...ide-vt567.html im not sure its worth sending it back it may cost you quite a bit more that in it did to have it deliverd, i have one so if you need the firmware i can let you have t

admin · #3 (**permalink**) 20th Dec 2006, 12:01 am

war1000

Hum.. since it's very new, rather than trying to open it, I would suggest sending an email to info@uxcell.com and asking them what you should do about it.

I'm sure they'll be able to help sort out the problem for you without you needing to open up your player.

What you could also try to do is use the [on/off] switch, switch it to OFF position, then hold down the [play/pause] button and flick the switch to [ON] again and see if that helps.

war1000 · #4 (**permalink**) 20th Dec 2006, 10:03 am

Tried updating the firmware. It gives me a read write error tells me to exit the program. I sent an email to uxcell. but no response so far.

broose · #5 (**permalink**) 21st Dec 2006, 8:01 am

what version are you using to upload it

admin · #6 (**permalink**) 21st Dec 2006, 9:26 am

war1000

So it was working fine until you tried updating the firmware on your UX-Oxmium, is that right?

war1000 · #7 (**permalink**) 21st Dec 2006, 8:39 pm

Quote:

Originally Posted by admin";p=&quot

war1000

So it was working fine until you tried updating the firmware on your UX-Oxmium, is that right?

No...I only tried upgrading the firmware when it turned dead. I didn't have any reason to mess with it before it all of a sudden turned dead and kept showing me the hour glass icon.

war1000 · #8 (**permalink**) 21st Dec 2006, 8:40 pm

Quote:

Originally Posted by broose";p=&quot

what version are you using to upload it

I tried 4.05 and then 4.07 both gave me the exact same error.

Bugmenot-User · #9 (**permalink**) 23rd Dec 2006, 12:10 pm

my restarted randomly and stopped working, i think it was due to rain outside. then i put int into the sock and into the dryer, tried first it was stuck on the hourglass again. So i was like fuck it and left on perm press overnight, after that it worked like a Turkish shit(as always stupid Chinese crap), but i could listen to music

admin · #10 (**permalink**) 24th Dec 2006, 1:46 am

war1000

Try FORMATTING your player.
Sometimes due to errors on the flash memory, you will get problems with restarts and file read errors. It might help.

Let us know how you get on.