What is up with UXcell?

Nano_Clone · #1 (**permalink**) 26th Dec 2006, 4:35 pm

I was gonna buy a glaicer player today, but Uxcell isnt responding.

Who knows whats up?

Pocket_Nano · #2 (**permalink**) 26th Dec 2006, 6:39 pm

I would say they are removing all the holiday graphics and such from there website and stuff like that. They will be back online thats for sure.

lattesurf · #3 (**permalink**) 27th Dec 2006, 6:31 am

I guess the Taiwan earthquake knocked out quite a few major undersea communications lines. Practically the whole of Asia is affected, Hong Kong inclusive.

I'm having a very bad time trying to log in to the internet, alot of sites are down.

More info here: http://www.channelnewsasia.com/stori...249389/1/.html

dawniec99 · #4 (**permalink**) 27th Dec 2006, 9:26 pm

Ok so if uxcell is down and you can't order or go to their website How does no internet effect there biz?... I placed an order and was just waiting for the shipping email (which now can't happen)
I hope they keep track of all orders through a data base that does not require internet as I want my new toy and it could be weeks to months before they get those cables repaired...

admin · #5 (**permalink**) 28th Dec 2006, 2:04 am

dawniec99,

I don't know what has happened with UXcell in the last few days either.

I have emailed the contact I have at UXcell already so hopefully he'll reply soon. Once I get a reply, I will update you on this post.

Nano_Clone · #6 (**permalink**) 28th Dec 2006, 5:55 pm

I e-mailed Hong Kong Post just on tuesday.

This explains no reply in so long.

Thanks PPL

astrosarehott · #7 (**permalink**) 28th Dec 2006, 9:06 pm

The website is now working for me, but is just a little slow.
The site says

Uxcell)
{Earth Quake in Asia
has caused temporary difficulties in website performance. Please bear with us until the internet backbone carriers can repair the problem. we apologize for causing any inconvenience,}

admin · #8 (**permalink**) 1st Jan 2007, 7:05 pm

Yes, I can confirm (after speaking with someone from UXcell) that the problem with their site is with the earth quake in Asia.

Internet traffic had to be routed to China --> Japan --> then International.

I would say, everyone else there that are affected is doing similar so it's cause major internet slowness for them that's for sure.

Therefore due to this problem, I will extend the Lucky Dip Draw for another two weeks to give people more time to enter into the competition because of this problem.

Nano_Clone · #9 (**permalink**) 1st Jan 2007, 7:24 pm

yay!!!!

michiganjfrog · #10 (**permalink**) 2nd Jan 2007, 7:42 am

Quote:

Originally Posted by admin";p=&quot

Yes, I can confirm (after speaking with someone from UXcell) that the problem with their site is with the earth quake in Asia.

Internet traffic had to be routed to China --> Japan --> then International.

I would say, everyone else there that are affected is doing similar so it's cause major internet slowness for them that's for sure.

Therefore due to this problem, I will extend the Lucky Dip Draw for another two weeks to give people more time to enter into the competition because of this problem.

Oh no, I thought the draw was over! I just bought a Glacier player from UXCELL two days ago, 5 minutes after reading about it on this forum. Could I still be eligible for the draw? My order no. is: ORD20070100036