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Originally Posted by manutd6899";p="
I PM Keith (Uxcell) and explained the situation and that it would most likely cost me more money than what i paid for the MP3 player to send it back to Hong Kong. He replied very quicky and has arranged for a replacement apparently.
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Looks like your problem was solved, the easy way.
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Also can anyone on here confirm that they have a fully working Glacier from Uxcell that has been working perfectly since day one, because there seems to be lots of problems with it.
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Yes, I can. I bought a 1GB Glacier a few weeks before I bought a 2GB one.
No problems at all with that Glacier.
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Its a shame really because i thought my MP3 player was great, the interface was fast unlike my older Chipod and the video playback was very decent. I just don't understand how the thing broke after just 5 days of light use.
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Maybe the manufacturer made a certain run where the quality control person was a disgruntled employee who decided only to check 50% of the players on her line. Who knows. Not everyone has had problems with Glaciers, so its a random thing. Note that the casing and all has been made under many different names, including no name. In other words, your friend can have a "Glacier" that looks exactly the same but under a different brand. It'd be interesting to know if those players exhibited better or worse reliability ratios.
I agree the interface is much faster on the Glaciers vs Chipods, the video is very nice and sharp (I believe I can finally watch a full length movie without squinting). For me, the dealmaker is the replaceable battery. I just dont want a player who's battery I can't easily and cheaply replace, including the delicious Meizu. The availability of Nokia based mp4 players is very slim pickin's, and the Glacier is among the better designs I've seen.
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But i am very happy with the excellent customer service from Uxcell becuase they have agreed to send another one out less than 24 hours after i PM Keith.
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Very fortunate for you. Again, kudos to UXCell, very good customer service on their part!
