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Help Returning the product
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  #1 (permalink)  
Old 25th Feb 2007, 11:21 am
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Default Help Returning the product


Can someone help me return the product. I never returned an online product back.

Can someone tell me what to do to return it back to uxcell and get my money back?

Thank You
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Old 25th Feb 2007, 3:32 pm
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This is what I found on their website.

# How to return for exchange / refund?


We always uphold our Return Policy. While your order is still within 30 days after the date of shipment, please fill out the RETURN FORM on the back of your invoice and return it together with your purchase to: Attn: Returns Center Uxcell Corporation 235, A03, G/F, Kwai Chung Plaza, 7-11, Kwai Fu Rd., Kwai Fong, N.T., Hong Kong

Please refer to the back of your invoice for details.

# What is your Return Policy?


As a UXcell customer, you always enjoy a 30-Day Money Back Satisfaction Guarantee. Whenever you're not 100% satisfied for ANY reasons (including defectives, incorrect items shipped, and simply "I don't like it.") within 30 days after shipment is made, you are welcome to return any item(s) purchased from us for an exchange OR a full refund. However, the original and return shipping and handling charge will NOT be refunded or reimbursed under all circumstances.

Please follow our return instructions above.
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Old 26th Feb 2007, 2:42 pm
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I never got a form or anything with the product. So I may not return it. Damn I want my money back. There is a 30-Day Money Back Guarantee.
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Old 26th Feb 2007, 4:28 pm
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What are you trying to return and for what reason? If it is in working order maybe I can buy it off you.
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Old 26th Feb 2007, 4:39 pm
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Quote:
Originally Posted by Tim9294";p=&quot View Post
I never got a form or anything with the product. So I may not return it. Damn I want my money back. There is a 30-Day Money Back Guarantee.
Just send it to that address, with a paper holding your name, address, order number, why you return it, and what you want; money back or replacement.
I did it that way because no one seems to get the form they are talking about.
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Old 28th Feb 2007, 12:27 pm
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Uxcell contacted me a few days ago and not responded back. And I only got a 30 day money back guarantee from shipment date I think. I want my money back for my product I want to return. Uxcell better contact me soon cause it's been almost 30 days.
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