updation of my firmware and format of drive

[slowpoison]

dear admin,

i have bought a new mp4 player whihc looks like the ipod in black colour
it shows 2 drives and in mp3 Utility disk tool one drive it shows its 475 mb but its capacity is shown as 998.13 mb but in the partition it shows 475 mb and i am not able to use any file larger than 475 mb pleas advice me what should be done and my mp3 also dont play more tha 10 secondsi need to update my firm ware and as i have run 2 times scan disk on the drive there are some *.chk files generated in the player but it is not seen so should i format it the only fear is if i format how will i reload the foirm ware and the version of hte firmware of mine is 3.5.37 where as i have 3.5.35 should i format the drive nad load in it fresh and is it possible to remove the partition and the second partition only shows 1 mb space that also raw please advice
regards

[admin]

slowpoison,

Don't try to update the firmware on your player, it won't help.

Try formatting your player using the MP3 Player Disk Tool from your MP3 Player Utilities 3.68 (or whatever version you have installed). This will give you the option to "low" format as well as other options. Try to keep it as one partition if you can so you can store files that way.

[slowpoison]

Dear Binh
i have got mp3 player utility 3.14 and can you please tell me why is the system files not visible in the drive and if i format the system files will be deleated also and how do i load the firmware that i have downloaded and how to remove the *.chk files that are generated in the drive which are not visible and where can i get the latest mp3 utilities software

regards

Slowpoison

[admin]

To answer your questions:

1. "Can you please tell me why is the system files not visible in the drive"

A: You shouldn't see any system files, they are all stored on the board of the player.


2. "If i format the system files will be deleted also"

A: Format is fine. Your player should function normally after a format.


3. "How do i load the firmware that i have downloaded"

A: You don't need to update the firmware. I wouldn't suggest it either because if you put the wrong firmware on your player, you risk making your player 'dead'.


4. "How to remove the *.chk files that are generated in the drive"

A: If you see *.chk files, you can delete these safely. If you want to, you can always copy them onto your computer but they are not needed.


5. "Where can i get the latest mp3 utilities software"

A: All Tools are downloadable from our "Downloads" section on the main menu bar you see to the left of this page.


Hope this helps and answers your questions.

Please also check out our Knowledge Base here - http://www.mympxplayer.com/viewforum.php?f=13 - it will help you more as well.