dont know what to do

[PrscillaJ]

Hi I recently purchased an mp4 digital player from a ebay from the user Smartarea. When i recieved it it seemed to work well but had no battery life so I did as it said in the manual and charged it for 12 hours and it had barely charged halfway so I left it for 3 days and it ONLY charged halfway. I have no idea whats up with that. Thats problem 1. Problem 2 is everytime i try to go into any option on the mp4 player such as music it says "disk error" the only option that works is the radio function. I tried contacting smartarea and he could barely help me, he suggested I send it back but Im hoping that the is some way that I can fix it before that. Please help Im soooo bummed I was really looking foward to this birthday gift.

[lattesurf]

PrscillaJ , what i would suggest is to do a "LOW" level format on your player using the MP3 Utilities Disk Tool that came on the cd.
Next, extract and repair your player's firmware Here.
After this, re-flash the repaired firmware back into your player Here.

See if these steps would solve the "disk errors", and as well the battery icon.
If so, try charging for about 4-5hours, disconnect. Then let your player play music continously (you might want to set it to Repeat mode), with the earphones plugged in. A normal full-charged battery would typically last about at least 3-4hours.