Full Metal Platinum Frozen when loading.

[saurobr]

Hi, i got two full metal platinum with problem, they freezes on loading screen. When i turn it off and tur n it on again same happens. When i try to connect it with pc same happens, i can't do anything on it, can someone help me ?
Thanks

[lattesurf]

saurobr , did the players arrive this way?

Try this method, leave the player "on" hanging at the loading screen until the battery runs flat and switches off by itself, it might take a few hours.
Next, charge up the player again and see if the problem still occurs. What this does is sort of doing a "reset" to the player.

If it does not solve the problem, i'll suggest you contact the seller for an exchange or refund. As it could be a more problematic hardware/firmware issue.