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  #1 (permalink)  
Old 29th May 2007, 6:45 am
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Default Charge back via credit card


Got Full Refund Via Credit Card Company


Yes thats correct, after kicking up a stink with E Bay and Pal Pal who were a waste of time, I chose to do a charge back via my credit card company and sent them the item listing, pictures, proof of payment and several other document related to the MP3 player scam and a heading letter outlining the details, and within less than a week my payment was refunded in full, even so I refused to return the MP3 player back overseas which Pay Pal wanted me to do.

So I get to keep the player and got a full refund
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  #2 (permalink)  
Old 29th May 2007, 7:31 am
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Sweet!
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  #3 (permalink)  
Old 29th May 2007, 8:53 am
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Ok , but i wouldnt advise doing this , Paypal will resolve the case if its fair most of the time (Requiring you to return the player)

This is basically fraud itself because you have recieved the product and you are getting a full refund , Not only this but its awfull as a seller because its pure loss and not very nice , Not only that buy the credit card companys can come back and say "On what basis" and then you will need to file a entire complain process and get it all fixed , then youd have to return the player aswell.
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  #4 (permalink)  
Old 29th May 2007, 2:45 pm
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Default Re: Charge back via credit card

Lite I totally disagree with you, if my previous post on this subject had not disapeared, I think you might understand a little more. It was I who fraud and deception was committed against
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  #5 (permalink)  
Old 29th May 2007, 10:58 pm
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Personally from my perspective, I think you should return the player - but provided the seller pays for shipping. I don't think you should have to pay for shipping but as you didn't actually pay for the player, I personally think you should send it back as you got your money back already as well.
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  #6 (permalink)  
Old 30th May 2007, 1:04 am
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mekak , You are wrong , I do understadn the fact that you were conned into buying a hacked player but atleast they gave you an actaual MP3 player , If you do a chargeback and then do not return the player that is as bad as the scammers themselves. I agree with Admin , The seller paying for shipping back is totally accseptable , Or if you can deal with a partial refund then to compensate that is fine aswell , Chargebacks are Very Very bad things when involving paypal , Ive recently had a customer chargeback £250 worth of goods (I sent them items and they were fine) , I even recieved customer feedback . I have created an evidence file for paypal to fight the chargeback , But i will not sucseed because its at paypals exspence for them to fight the chargeback , No do they actaully have any right to fight it , Its legally bining for paypal to take £250 from me to give to the credit card company- The chargeback method is only for people where the goods are undeliverd / The seller has packed up and dissapeared , Even then it should be only used min extreme as paypal will open a case and most of the time come to the correct conclusion.
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  #7 (permalink)  
Old 30th May 2007, 2:59 am
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Well done Mekako

The facts of the case are: you paid to get a certain sized player and never got it. Therefore you are entitled to a refund.

It serves the seller right getting nothing - if he/she wants to con people then they can expect their comeuppance.

I am due an "8GB MP4 player" which is actually a 1GB player that cant play MP4 files.

So I will be speaking to the seller once I recieve the player and get the facts in front of me. If the seller does not come up with satisfactory compensation for the player being well below what I expected then I too will be seeking a FULL REFUND from my credit card company
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  #8 (permalink)  
Old 30th May 2007, 4:15 am
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RussWWFC , You yourself will be comitting fraud and may be found out> Its illiegal to do it if you have recieved the product and you are offerd a refund by paypal or the seller
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  #9 (permalink)  
Old 30th May 2007, 5:27 am
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Default Re: Charge back via credit card

I'm sorry, but I still agree to disagree, seller stated item was in the UK, item came from Hong-Kong which in fact was not as discribed per listing complained to Pay Pal and E Bay for the past three months or so, which had little effect.

Pay Pal wanted me to return player back to Canada at my cost, which I refused to do, as I conned into thinking my player was located in London UK and it came from Hong-Kong. I informed Pal Pal, that I was most happy to return player to the seller London location as stated in his item listing. In anycase my seller was no longer a registered user under his last know ID.

It's the sellers hard luck as far as I'm concerned for not being honest. If a seller can't supply the goods as stated and tells lies he's deserves to loose out.

But as stated all along I informed my credit card card company with all the details, also the fact that I refused to return the item at my cost to a location not stated in the item listing.

I fought and won regardless of what some of you might think, and I have not done anything dishonest, and if the seller wants to pay for shipping costs then he can have his piece of Chinese crap back.

I don't have to defend my actions, if the seller can't be honest then it's his hardluck as far as I'm concerned, he knew exactly what I was going to do as I informed him compleatly what I was going to do after giving him plenty of time to resolve his fraudulent sale
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  #10 (permalink)  
Old 30th May 2007, 7:38 am
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You can disagree all you want , its illiegal, I understand your point of view and rearlise that you think its right , But you cant justify the fact that the system is being mistreated and vandalised by people like you who are not using somthing properly and taking advantage of its purpose ,
Like I have said already ,
Paypal is there to fix this problem for you and they offerd a full refund if you sent them the player , Perfectly reasonable id say considering they are a decent reliable company and its good to offer that so you can rely on them and not the seller.

The fact is > With a chargeback , If the seller has already withdrawn the money paypal pays , not the seller , PayPal can get debt collecters to "Pursuade" the person the pay the debt but there is not law saying they have to pay the debt , not can they tresspass on property.
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