my onda vx858 is locked
 

Hi everybody,
i got my new onda vx858 today it was working well but after installing the update to move to version 00000017 is has become locked. I got a new screen all in chineese with the icons...but since the update

the player have also refuse to shut down. when i press the minus button (of the volume) a key appeared...like my player is locked.

and my computer (win xp) can't recognize it anymore.

WHAT CAN I DO PLEASE HELP I'M DESPEARATE.

Re: my onda vx858 is locked
 

There is a small hole to the right of the device... on the side of it... close to bottom... insert a clip there and it will be reset

Re: my onda vx858 is locked
 

I did it and it has shut down but it it still locked. the navigation icons are there but are not responding...

is there any way i can format the flash...without loosing my onda vx858 player whitch is still locked?

Re: my onda vx858 is locked
 

maybe you load a wrong version of firmware... for instance VX858 on VX858LE or viceversa.

Start the player keeping pressed MENU button while you plug USB cable this will put your player in "upgrade mode" or rockusb.
Then install proper version of firmware.

Kindly let us know if it was due to wrong firmware.

Re: my onda vx858 is locked
 

It doesn't work still but i do think that it is the wrong software i have installed. My onda is vx858 LE v2. But the software i installed on it was the 00000017 + vista skin...that the cause of my trouble. My computer can detect it when do what you just told me but Refresh firware keep saying no ROCK USB FOUND

Still it can't shutdown by itself, only reset so still locked. I have really to find a way to get to the ugrade mode...HOW??????

Re: my onda vx858 is locked
 

well... seems that you will need to use the hardware method... which is really annoying... as you will need to open the player in order to short circuit flash memory... somewhere here is a explanation how to do this Dead Rockchip player

But before to do this... try keeping the clip pressing in the little hole for more than 10 seconds... maybe 20 seconds... I read something like that in Onda/BBS

Re: my onda vx858 is locked
 

I hold the button while starting the player...i did get on windows vista skin and my computer have recognize the rock USB as plugged...but when i lauch Refresh firmware 2.8.1 to proceed with the upgrade all i get as message was NO ROCK US FOUND even my computer found it.

....very hard! still hoping for a breakthrought

Re: my onda vx858 is locked
 

If your PC recognize it as rockusb then you're close to solve it...
You are using Windows Vista really?... I don't know about Vista indeed.

Anyway use the latest firmware update from here Firmware Update ex-Customr Update. It's version 3.1.2.0
And try again to install your firmware for VX858LE with this latest version

Re: my onda vx858 is locked
 

Hi, i'm not using windows vista it's Xp i'm using...
But i did what uyou told me with the 3.1.2.0. I got the message NO ROCK USB FOUND. Im wondeing if the player is really in upgrade mode (a forced one) when it shows the vista skin...if so why the firmware is not accepting it. Is it the only firmware for such upgrade?

Re: my onda vx858 is locked
 

If in your XP it appears as a rockusb then it's in upgrade mode. This means that is not showing as removable disk and in the icon on system tray is showing rockusb label.

When you said that shows a Vista skin means that is showing that black screen with the green slider and never get to show main menu.

Confirm this please maybe you will need to use Nand-tool to clean your flash memory... this is here nand tool

Concerning firmware you have to use VX858LE V2 Option 1 or Option 2

Re: my onda vx858 is locked
 

ok i'll be trying...thanks a lot!

Re: my onda vx858 is locked
 

The vista skin i have is not black but green but there is a big logo of Ms windows and a logo of usb right on the top of the player...i see always this since my bad upgrade when i try to force the player into upgrade.

I download nand tool but how to install it? Do i have to click only on the file NAND_TOOL. It is the only executable file in the program that make sense for our purpose....all the rest show me the same thing asking me if i want to make a dvd disk or a cd one, by the way they are nero burn program, and i did ihave nero program before!!!

So i click on nand_tool and all i see is a big windows with many options (those i'm looking for i disabled)...but no information sent back about my player in the usuall upgrade mode..Nand_tools is not installed yet right?

Re: my onda vx858 is locked
 

there is no relation with that nero stuff.

Nand tool is just a program that recognize your flash memory here is the screen http://www.mympxplayer.org/pafiledb/...lipboard02.jpg

you must press "read chip info" to know if it works with your player

It it work with your player you have to clean flash memory by pressing "erase flash" with option "erase all memory"

Did you try pressing the clip in the reset hole for 20 seconds?

Re: my onda vx858 is locked
 

I can't see the down part of the program nand...when i open it. The two button down like read chip information i can't see it nor the second one. It is like the program's windows is too big and can't feet on my screen...even my screen is big enough. I tried to fix it by adjusting my sreen menu but nothing...see you,thanks

Re: my onda vx858 is locked
 

On the Mp4nation Forum another vx858 owner successfully recovered his player with a hard reset here's what he did:-

"The hardest part of the recovery is to open the back of the player!
Tools you need to put your player in “Programmable Mode”:
1. Small Tweezers
After you open your player:
1. Carefully remove the battery to the side
2. With player turned off connect your player to computer.
3. Turn the player face down with the memory reader towards you!
4. With tweezers open, move tweezers touching the contacts of the Rock Chip from left to right on the side closest to you!
5. Stop as soon as you hear or see player connect to the computer
6. Reprogram you player using “Consumer Update” program.
You will need to reformat your internal memory before you can start using it!"

Re: my onda vx858 is locked
 

Hi,

you have to switch the resolution of cour computer screen to 1280x1024 (or higher) to see all the buttons of the Nand tool programm.

Re: my onda vx858 is locked
 

LOOOOOOOL... Thanks Knob
I was ready for call you to your home :lol: :lol: :lol: :lol: :lol:

Re: my onda vx858 is locked
 

Nand_tool does look interesting as it can force update...but how come it can't fit on the on a sreen? By the way i don't think it is installed yet because i started it from the folder i downloaded to...not from the start menu as other program. Does it make sens or do i have the right nand_tool program?

Re: my onda vx858 is locked
 

The Nand tool doesn't need to be installed you just click on Nand_Tool.exe
But don't bother with Nand tool yet, you need to be in RockUSB mode first.
Double click on the remove hardware icon in your system tray.

http://i203.photobucket.com/albums/a...lipboard01.jpg

If you are in RockUSB mode you will see the icon in the window like this:-

http://i203.photobucket.com/albums/a...lipboard03.jpg

You MUST be in RockUSB mode to change your firmware OR to use the NAND tool.
To get into RockUSb mode
1) switch the player off.
2) hold down the menu key.
3)connect the USB cable
4) wait a few seconds
5) release the menu key
6) look for the RockUSB icon.

7) If you see the RockUSB icon, load the CORRECT firmware for your vx858 player using Consumerupdate program.

It this fails then as a last resort I suggest you do the Hard Reset already described to get into RockUSB mode and load the CORRECT firmware for your vx858 player using Consumerupdate program.

You will need to open your player to do the HARD reset, but only try this if you are confident with opening your player or you might break something!

Hello guys! I'm new to the forum and i just bought a Onda Vx858. And unfortunately i tried to do a reskin to it and i killed it, because idiot that i am i uploaded the LE firmware to it instead of the standard VX858, and now when i turn it on i get the welcome screen and then at the main menu it gets blocked and i cant do anything to it anymore except reset it, to turn it back off, and i tried to do what you said with the auto update tool by turning off the player and then pressing on the buttons for 10 secs with the USB connected, and i got nothing(i installed the CUSTOMER UPDATE software, with 3 vers now 2.8.1, 3.1.0.0 and 3.1.2.0).Is there anything else i can do, or did I proceed correctly?
Must I have the original firmware from the MP4 player because i have the vers 0.0.8 and 0.0.16 and 0.0.17?
please help.thank you

I tried above method for reset of my mp4 player but i could not.my mp4 player is ONDA VX858LE
and i want to know how reset the hard type?
do you help me hard type reset method?do you have any picture from rockchipe for pins?

Re: my onda vx858 is locked
 

hi saloor1

On the Mp4nation Forum another vx858 owner successfully recovered his player with a hard reset here's what he did:-

"The hardest part of the recovery is to open the back of the player!
Tools you need to put your player in “Programmable Mode”:
1. Small Tweezers
After you open your player:
1. Carefully remove the battery to the side
2. With player turned off connect your player to computer.
3. Turn the player face down with the memory reader towards you!
4. With tweezers open, move tweezers touching the contacts of the Rock Chip from left to right on the side closest to you!
5. Stop as soon as you hear or see player connect to the computer
6. Reprogram you player using “Consumer Update” program.
You will need to reformat your internal memory before you can start using it!"

Please make sure you only try to flash the CORRECT firmware.
VX858 and VX858LE are 2 different players and their firmwares are NOT the same!
The VX858 uses a separate audio chip, VX858LE doesn't. :shock:

Hope this works for you... :idea:

Re: my onda vx858 is locked
 

Dear sir
thank you for your reply if it possible for you to send
the picture or hand drawing of rock chip(Onda VX 858LE) that showes the pins that i should touch them.

Thank you

Re: my onda vx858 is locked
 

Hi knob
i have oyher question, after remove the battry when i connect to USB?

Hi my knob
how are you?
when i connected my Onda to computer,i hear notification sound for connect but “Consumer Update” program can't detect the device and can't upgrade it.
after your recommendation for hard reset, i did it but Not happened.
Now same as before and i connected my device to computer and “Consumer Update” program can't detected it .
now i want to send my ONDA behind picture but i can not attached in this site please you send me your email address till i send you the picture.if possible advice me, what i do it?

best regards

Re: my onda vx858 is locked
 

Hello,

I'm new here. I have the Onda VX858 mp3 player and i'm having a hard time converting my video file. I don't understand chinese. Is there software in english? or a manual in english. I've tried to convert files with other programs and it does not work in gives me an error sign. It's very frustrating. Getting tired of the Jessica Simpson video. :roll:

Thanks,

Joe

Re: my onda vx858 is locked
 

PEOPLE THANK YOU VERRY MUCH!!! :) :)
YOU ARE THE BEST and the http://www.mympxplayer.org/ is the best:)
Finally i fix the problem with my MP4 player:)
it is Lasonic vp-04-NT the same like onda vx858 ,i had the same problem with the touch screen but now it works GREAT:) thanking to You:)
I just follow your instructions and it wokred:)
if somebody need the firmware just send a mail on sasho_sulev@abv.bg and i'll send the firmware:) because i don't know how to upload it on this site.

Re: my onda vx858 is locked
 

So anybody also has not decided as to enter a clone ONDA VX585 into a mode of loading after loading of an erroneous software?

Please, if someone knows the problem decision give also to me its decision.