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How to: Solve problems installing AMV/MTV Converting Tool
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Old 29th Mar 2006, 2:04 am
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Default How to: Solve problems installing AMV/MTV Converting Tool


If you have problems installing the AMV Convert Tool or the MTV Convert Tool, you can try following these steps to see if this helps solve your problem.

1.
Delete all your TEMP files. Go to C:\Documents and Settings\<<your_logon_username>>\Local Settings\Temp and remove all the files in there.

Try running setup.exe again and see if it works. If not:

2.
Try redownloading it from our website again, save it to a DIFFERENT location, maybe just the root of C:\drive and extract it into a folder in the root of C:\drive. Try running the setup.exe from there and see what happens......

If that doesn't work:

3.
With Windows XP and Windows 2000, create another user account. Give that new user account full admin rights. Try installing it while logged in with the newly created admin account and see what happens? It might be a profiles problem.


Try those, if you have any other suggestions, let us know.
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