cannot use mp3 player upgrade tool

theskems · #1 (**permalink**) 4th Jul 2006, 4:35 am

i've downloaded the mp3 player utilities 3.68 from this site.. and while installing my antivirus detected a worm/trojan in the installer so i healed it and continued installing.. the other programs, converters, disk toll etc works fine except the firmware upgrade utility.. i can't uninstall the utilities except reinstalling them but the results are the same..
the only pssible solution that i could think of is downloading a 'clean' mp3 player utilities installer.. so do u guys happen to know anywhere else on where to find it? other websites perhaps?

tadad1 · #2 (**permalink**) 4th Jul 2006, 4:50 am

theskems, Just doing a Google search for it will find you heaps of other download sites.
Are you using AVG Antivirus?

Rocker81 · #3 (**permalink**) 4th Jul 2006, 7:45 am

every version i try of 3.68 says it has virus's upon downloading it....so i delete them...I tried the 4.0 and it was ok, but when tried to upgrade firmware it gave an error, luckily didnt crash the new player!

admin · #4 (**permalink**) 4th Jul 2006, 1:34 pm

theskems

What virus scanner do you have?

I haven't had this problem.

Has anyone else has problem with the 3.68 installer being detected as having a worm/trojan?

As far as I know, it is 'clean'.

Rocker81 · #5 (**permalink**) 4th Jul 2006, 1:38 pm

i use trend micro's PC-Cillin, and i put in the cd they gave with the unit, and it has the same software actually, and it detects a virus for it too...

tadad1 · #6 (**permalink**) 4th Jul 2006, 1:46 pm

Binh, I have scanned it with Avast AntiVirus Pro and BitDefender Security Suite and get no virus warning.