can't seem to get it to work or put songs on it

#1 (**permalink**) 16th Jul 2006, 11:58 am

I purchased an mp4 player and can not seem to get it to work. I tried to back it up and I got that it is not supported. I can't figure out how to put songs on it, or how to work it. Any help would be great!

Thanks,
Debbie

tadad1 · #2 (**permalink**) 16th Jul 2006, 5:28 pm

Debbie,
There are several different versions of these players. Can you give some information on your player and a link to a photo of it.
Look in Settings in your player and find the Firmware Version as well please.
It may be better if you log on as a member as well then you can post replies to questions.