same problem

i downloaded the same firmware and extracted the file, same problem, the computer kept saying the file is not recognized, my windows edition is windows xp 2000 home edition and i downloaded it from your website and extracted it straight away, from there it did not recognize it, the reason for doing this is because my 2gb ipod clone is switching of and restarting after between 11 and 16 songs. my dad thinks this is because i deleted the files that came with the ipod which were to songs, a movie and a couple of pictures, i spoke to someone today who told me they were hidden files i had deleted, ive formated it to fat 32 (nothing) and done a disk check (nothing) do you know of anything else i can do or download to get my ipod working, please help because i just wanna get listening, thanks, dixie

[tadad1]

Dixie, This is not a result of the files you deleted that would have made no difference.
How many files do you have on your player?
Is it always the same 16 that play?
How have you stored the files on your player, in folders or just straight to the drive?

[Dixie]

i dont have any files on my ipod as it wont let me put them on there cos' of my issues inside it, its not the same 16 every time its just the first 11-16 and when i switch the ipod on the default song seems to be track 7, i stord the songs straight to the drive, is that a problem? can you definetly be sure that it is not because i deleted the demo songs that came with it? thanks, dixie

[tadad1]

Dixie, The first thing most people do is delete the demo files. I have 4 players and they all work after deleting the files and formatting.
Download s1fwx HERE You can use it to make a backup of the firmware on your player, there is a guide on how to do this in the Knowledge Base HERE .
Once you have extracted and repaired your firmware format your player in FAT format not FAT32.
If you do not have a copy of Mp3 Player Utilities on your computer download and install a copy from HERE

When your have extracted and repaired your firmware and formatted your player in FAT format reload your repaired firmware to your player using the MP3 Upgrade Tool that you installed with MP3 Player Utilities. It is quite easy to use but there is a guide to using it HERE

Once you have done that create a folder on your MP3 Player called Music then put about 20 mp3 files into it and see if they will all play.

DO NOT TRY TO LOAD ANY FIRMWARE OTHER THAN THE ONE YOU EXTRACTED FROM YOUR PLAYER. DOING SO MAY KILL IT PERMANENTLY.