Radio problem
 

I have receive today a MP4 player that i have buy from ebay!The problem that i have is that the Radio is not working.I try to tune in any station but nothing!In menu have a selection about bands,Normal (88-108) and Japan.I have choose the Normal but nothing!I have read somewhere that maybe it doesn't have a radio chip and it have the radio selection because an upgraded firmware!So is problem of the player(maybe not FM chip) or the upgraded firmware?
Thanks in advance!!!

p.s.:Sorry for my bad english!!!

The earphones cable is the aerial for the radio.

Did you have your earphones connected when you tried to tune the radio?

Re: Radio problem
 

Yes i was have the earphones connected!

Re: Radio problem
 

In menu "radio option" see if there is the "search level" adjust...
probably is set to maximum...

Re: Radio problem
 

I have change the search level!It has 7 levels.I have try them all but nothing.

gkatsogr

Try another set of earphones too instead just in case.

What do you hear when you try to tune the radio? Just static noises and nothing else? Or do you sometimes get some music from it? If nothing, then there might be a high chance that it doesn't have a FM chip.

Do you still have contact with the seller? You might want to ask them to confirm it does actually have FM radio.

I only hear static noises.I have contact with the seller and told me : You need to use this function?
In his information for the MP4 player was the radio!Now i have to send it back to UK!!!

Re: Radio problem
 

If there is static noise, but you can't tune in to any station, probably your FM chip has malfunctioned, or the firmware section for the FM function is corrupt.

Try extracting, repairing and re-flashing back your current firmware and see if it solves the problem.

If not, seems like you have no choice but to send the player back to UK for replacement. But for such cases, you probably would not need to pay the return postage from UK to you. You need to check with your seller and agree to the postage liability.