Hangs on hour glass and won't boot

rockstar · #1 (**permalink**) 30th Dec 2006, 9:24 pm

I'm a complete newbie about my player though I have had it for almost three months now...

My Player (NANO Clone 1GB) is having problems
- at first it just immediately hanged (with that "hour glass" on the screen) while I was playing music, then it hanged forever.
-then I turned it off using the "On-Off" Button at the top
-it will reach the Menu then the song, then a few seconds it will automatically reboot itself, continuously
-now it won't boot
- i connected to the PC using the USB, it will boot up, then to the menu, then reboot again.... so the deive gets detected but in a few seconds the PC gets disconnected from the connection so I really can seem to find a way to replace firmware and I honestly dont know how to do so? *stupid

Now, can you give me a step by step instruction on how I can fix the problem?

- is this a firmware problem or what? If it is, how will I replace the firmware (step-by-step please... if there are screenshots it woul be appreciated)...

- should I consider this "dead" and then follow the intructions on how to revive a dead player?

Please guide a complete noob!... hehehe... THANKS!... i love this site by the way... gives me so much info on my Player and other players...

hoping to hear some replies soon.....
Im a Tech Support but I suck when it comes to my player... wahahahha

lddrizzt1 · #2 (**permalink**) 30th Dec 2006, 9:50 pm

Have you tried to check if the memory has been hacked?
There is a very good step by step guide here: Guide

I am fairly new to this also, and from what I have read, this might be your problem.

deepakrr · #3 (**permalink**) 30th Dec 2006, 11:02 pm

from what rockstar says, yes i agree with lddrizzt's soluton. give it a try

Dean786 · #4 (**permalink**) 31st Dec 2006, 3:27 am

rockstar,

I would say it IS hacked, you may only have like 256mb Memory.

Sorry man

rockstar · #5 (**permalink**) 1st Jan 2007, 3:13 am

waaaaaaaaaaaa.... thanks for your advices... unfortunately my player wont boot anymore..

guess i just have to follow the DEAD RECOVERY guide!// T_T

deepakrr · #6 (**permalink**) 1st Jan 2007, 5:00 am

sorry about that.

but i cant see any step in the guide for recovering your original memory that would make your player dead.

lddrizzt1 · #7 (**permalink**) 1st Jan 2007, 5:40 am

Did you do the format that I pointed to? or did you try a firmware upgrade?