Like when I click start..nothing happens..And when I open the disk tool, It says device not connected...but then it pops up anyway..slider won't move..D=
caLVin, The Disk Tool is not going to work if it does not detect the device.
Does the player show up in Explorer when connected?
Are you having any other problems with the player?
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caLVin , what chipset is your player running off? If it isin't the Actions ATJ series, the Disk Tool would not be able to detect and format it successfully.