USB device not recognised in Windows xp
 

i have been using this mp4 player for 3 months. But now Windows xp is not detecting my mp4. It is showing an error msg that,"USB driver not recognised". I got this error in almost 8 PCs which i hav tried. I tried usbview, it is shownig an error msg that "DeviceFailedEnumeration". and the details are,
Device Descriptor:
bcdUSB: 0x0000
bDeviceClass: 0x00
bDeviceSubClass: 0x00
bDeviceProtocol: 0x00
bMaxPacketSize0: 0x00 (0)
idVendor: 0x0000
idProduct: 0x0000
bcdDevice: 0x0000
iManufacturer: 0x00
iProduct: 0x00
iSerialNumber: 0x00
bNumConfigurations: 0x00

ConnectionStatus: DeviceFailedEnumeration
Current Config Value: 0x00
Device Bus Speed: Low
Device Address: 0x00
Open Pipes: 0

Im not able to understand whats really happened. Any help will be appriciated.

ur mp4 works well before right???did u upgrade ur mp4 firmware...??if not mabe coz there's prob wit usb connection..

Re: USB device not recognised in Windows xp
 

I hav never tried such things like upgrading. I know it will only improve the display quality & loading time. I noticed one thing while connecting my mp4 to pc. It is showing the indication that it is connected & is charging. But after connecting this to pc some 2 hrs there is no improvement in battery level. But the cable is working well with power adapter. I am in big confusion. Is it the cable problem or mp4 player problem? Any help.......

Re: USB device not recognised in Windows xp
 

What you need to do is try another cable,or used that cable on another mp3 player and see if it detects it,also plug directly into the usb port on the computer and don't use any hubs.

Re: USB device not recognised in Windows xp
 

Finally i have changed the cable......but still the same problem. So i decided to open the player to check whats wrong with it and i got the answer too. Yes. It is the soldering problem between the plug connector and pcb board. Since the soldering is a minute one i am not able to do that manually. Is it possible to repair it or otherwise i have to buy a new one?

u need to have good tiny solder...u may give ur mp4 to ur friend that know how to soldering...