4GB chip, mp3 plays only 1GB

alisave · #21 (**permalink**) 25th Mar 2007, 4:44 am

thank you all for your replies.
lattesurf, I am still waiting for his program, jungle.bookstore is very slow, he barely sends me one email a day. I think after I have my breakfast, and cigarette, i'm going to escalate one of the disputes to a claim. The reason why am hesitating is becuz in one of his replies (when he was very polite, not anymore

) he said:
[hr:15242a177c]
Sorry if you constantly have problems with the player, I suppose you have either hardware or software conflicts. Perhaps your USB port is using the popular VIA chipset which is full of hardware bugs and has communication with some sorts of high speed USB2.0 devices like our MP4 player. Perhaps there are hardware conflicts and your MP4 is conflicting with some other internal devices of your computer. Also if your computer connected to other mp3 players before the computer may use the same drivers on the new player as it recognized the new player as the old player and uses the old drivers and settings, causing lots of problems. You may email your computer configuration so that we can forward it to the manufacturer for support. Don't worry we will resolve it with you.
[hr:15242a177c]

again my questions regarding a claim:
If i make a claim, do I have to ship the item back to him? and pay for the shipping costs? and do I have to send the items seperately?

_Odyssey · #22 (**permalink**) 25th Mar 2007, 5:04 am

Oh puhleeze.. the old.. "theres something wrong with your computer, maybe it's running the VIA chipset, its full of bugs" excuse.
What a crock. Thats lame... really lame.

Open a despute, you may have to send the player back though and you will have to pay the shipping.

Although you could try to get a partial refund. Maybe say "ok, it only has 1GB but at least that works.. how about you give me half my money back?"

alisave · #23 (**permalink**) 25th Mar 2007, 5:24 am

Since its fraud, I just escalated one of the disputes to a claim, and requested full refund.

wish me luck with paypal.

alisave · #24 (**permalink**) 25th Mar 2007, 5:27 am

I tried to communicate with him for a partial refund of 75% of the sale price, since its 1GB of 4GB, but he didnt agree

jctoad · #25 (**permalink**) 26th Mar 2007, 10:50 am

ashley_rb posted a pic of a real 4GB chip
Here is a side by side comparison. Numbers are a bit different, but they look pretty much alike.

[img=left:cbd254971d]http://i111.photobucket.com/albums/n156/alisave/IMG_4693Large.jpg[/img:cbd254971d] [img=right:cbd254971d]http://i163.photobucket.com/albums/t304/ashley_rb/4gbchip51.jpg[/img:cbd254971d]

nicksia · #26 (**permalink**) 31st Mar 2007, 2:31 am

[nicksia] Hi, I found my self been hacked by this guy also (jungle.bookstore), he seems to be very clever. How about making a team complaint with ebay and paypal as well.[/b] Cheers

pagsg1966 · #27 (**permalink**) 31st Mar 2007, 3:20 pm

Hi, My player was suppose to be a 4gb the chip is SAMSUNG K9G8G08U0M, so I have a different problem.

I'm sure this guy is deliberately slow to get you past the 45 and 60 day limits for ebay and Palpay. Unfortunately I gave the guy the benefit of doubt only to be blown off by ebay.

Hope you have better luck

pmilladcs · #28 (**permalink**) 31st Mar 2007, 4:19 pm

How about you ask for half of your money back. How much did you pay? If you paid like 30 dollars then it's a good deal. If you paid like 60 dollars just ask for half of your money back because right now it's a 1gb and not a 4gb. I don't know what to think right now though, how would he change the flash chip? How is that possible? I really doubt that samsung printed the wrong serial number. Think about it, K9NB is 4gb, like yours is supposed to be. So it basicly has the right memory chip. But wait.....it's only 1gb. And I guess there's a big quoincidence, if you change the B to 8 (very similar) it will be 1gb. Yeah right.........
Or, use that program that he wants to send you that like fixes your players memory or 'properly formats' it. Then I would borrow a friends webcam, or phone, or digital camera and make a shrort video of the computer displaying 4gb, and you load your player with more than 1gb, and then you play the file thats right after 1gb.

lattesurf · #29 (**permalink**) 31st Mar 2007, 6:41 pm

Either way, i'll urge that those who got scammed by this seller to immediately open a dispute, and demand a partial or full refund.

He is deliberately trying to stall for time and hopefully most of those cheated would just get frustrated, throw the player away, and forget about the whole issue.

So open a dispute now if you have not done so.