PushPlay Digital Customer Service

[hhh666]

Originally Posted by makd511";p=&quot

if anyone has actually made contact with these people could you post any genuine email/phone contact numbers please

I send e-mails to sales@pushplaydigital.com and I've gotten vague responses from there once or twice.

The phone number associated with 20 Twenty Entertainment in Maryland is listed as 410-483-1550 (Someone give them a call).

The TWO PushPlayDigital representatives here do not seem to read their PM's (mine has been in the outbox for quite sometime).

Right now, I am just very upset at the lack of communication from these folks. There is no reason in this day and age not to respond in some manner.

If they are drop-shipping, I can understand that. If they are having management problems, I can understand that. I cannot understand why a simple honest reply from them hasn't been forthcoming.

It also looks badly for this site mympxplayer.org, as they are the ones accepting advertising revenue from them.

Josh from PushPlayDigital used to post sporadically here and now has disappeared. Timothy from PushPlayDigital posts one message saying for us to PM him, and he hasn't resurfaced yet.

[princessanne1026]

Originally Posted by hhh666";p=&quot

The phone number associated with 20 Twenty Entertainment in Maryland is listed as 410-483-1550 (Someone give them a call).

Tried calling just for fun and got an operator saying that the number 'has been temporarily disconnected.' Hmmm... something weird is going on

[iac6969]

i talked to by bank ppl and there going to start a visa payment dispute to get my $$$$ back,and be on the look out for other charges from Twenty Entertainment .

[hhh666]

Originally Posted by iac6969";p=&quot

i talked to by bank ppl and there going to start a visa payment dispute to get my $$$$ back,and be on the look out for other charges from Twenty Entertainment .

I am still going to wait a "little" bit. I still want the players I ordered. But, it looks dimmer and dimmer as each day passes without a response.

[iac6969]

well so do i well the venom ultra look even nicer with it 2 inch screen and a card slot :/

[admin]

Have ANYONE at all received their order they placed with PushPlay Digital?

[_Odyssey]

Binh,
Yes, I have received 2 out of 2 orders i've placed with PPD.

[makd511]

Originally Posted by _Odyssey";p=&quot

Binh,
Yes, I have received 2 out of 2 orders i've placed with PPD.

well done for actually getting your order, when was this and did they contact you throughout the process.
The main worry we have is that we have given card details etc and no one appers to be getting anything back.
i have now cancelled the card i used with ppd as a precaution and i do advise others to do the same for now until we get something from ppd to ally i fears.

is this the normal way ppd do business??, could you give a run down of your experiences with ppd so we may know hat to look out for and get a better idea of how they work.
but look at the evidence, email returned undelivered, no response anymore on this site, phone numbers suspended etc etc - it does not look good

[_Odyssey]

Originally Posted by makd511";p=&quot

well done for actually getting your order, when was this and did they contact you throughout the process.
The main worry we have is that we have given card details etc and no one appers to be getting anything back.
i have now cancelled the card i used with ppd as a precaution and i do advise others to do the same for now until we get something from ppd to ally i fears.

is this the normal way ppd do business??, could you give a run down of your experiences with ppd so we may know hat to look out for and get a better idea of how they work.
but look at the evidence, email returned undelivered, no response anymore on this site, phone numbers suspended etc etc - it does not look good

To be honest, my experience with PPD wasn't bad at all. The first order (on March 19) took a little over 2 weeks with relatively good communication. Any enquiries were answered within 24 hours.
My second purchase (on April 2) took around 3 and a half weeks and I sent 1 email during that time to ask a question about a possible delay. It was also answered within 24 hours followed a few days later by a confirmation email saying the unit had been shipped. The only real problem I had with my second order was its memory capacity. I ordered a 1GB Big Boy and i got a 512mb. I sent them an email about it they got back to me in a couple of hours to apologise and offer a credit of the difference which i'm ok with. I will add that forum member PUSHPLAY_DIGITAL was also very helpful in answering any questions i had.

I don't understand whats going on...

[hhh666]

My order was 4/8