PushPlay Digital Customer Service

iac6969 · #21 (**permalink**) 5th May 2007, 5:34 am

4/10

jespo · #22 (**permalink**) 7th May 2007, 11:02 am

My bank returned the payment to pushplaydigital.
I have purchased a M6 Meizu in houseofdap now.

I am very disapointed with ppd customer service.

Good Luck to all that are waiting ther Venom ultra.

admin · #23 (**permalink**) 7th May 2007, 11:12 am

Hi guys,

I've sent a message and email to both members from PushPlay Digital that are registered on this site. I also sent them a "contact us" email from their website too. Hopefully we will hear from you soon.

Just another question, has anyone tried contacting the number displayed on their website: 1-888-383-4141?

If so, what was the result?

iac6969 · #24 (**permalink**) 7th May 2007, 1:14 pm

goes right to voice mail

hhh666 · #25 (**permalink**) 7th May 2007, 4:24 pm

Quote:

Originally Posted by admin";p=&quot

Hi guys,

I've sent a message and email to both members from PushPlay Digital that are registered on this site. I also sent them a "contact us" email from their website too. Hopefully we will hear from you soon.

Just another question, has anyone tried contacting the number displayed on their website: 1-888-383-4141?

If so, what was the result?

Goes to voice mail immediately. Left a few messages and contact info for myself and no one ever called back.

hhh666 · #26 (**permalink**) 8th May 2007, 4:35 pm

I was told mine would be shipped within 24 hours. We shall see.

makd511 · #27 (**permalink**) 8th May 2007, 10:07 pm

Quote:

Originally Posted by hhh666";p=&quot

I was told mine would be shipped within 24 hours. We shall see.

Does this mean that you have actually had contact with ppd re your order within the last day or so??

hhh666 · #28 (**permalink**) 8th May 2007, 10:28 pm

Quote:

Originally Posted by makd511";p=&quot

Quote:

Originally Posted by hhh666";p=&quot

I was told mine would be shipped within 24 hours. We shall see.

Does this mean that you have actually had contact with ppd re your order within the last day or so??

Yes. I got a reply this afternoon saying it would be shipped.

_Odyssey · #29 (**permalink**) 8th May 2007, 10:43 pm

Guys,

If i recall correctly, on some items it states that there is a 3 week waiting period. This i'd say is due to them having to be shipped from the factory to PPD and then shipped again to your address. If you take into account a 3 week wait from the dates ordered, a delay for easter... so many days for what they need to do to send it off to you... delays are inevitable. Still communication should be better. I've sent a general enquiry about an items availability 4 days ago and still haven't got a reply. Busy? Staff taking holidays? Who knows.

admin · #30 (**permalink**) 9th May 2007, 12:07 am

I've done the same. I've sent PM's, emails and an enquiry on their website a few days ago but still no reply.

Due to this, I have taken their advertising banners off this site for the time being until they have this issue sorted.