PushPlay Digital Customer Service

[iac6969]

Originally Posted by _Odyssey";p=&quot

Guys,

If i recall correctly, on some items it states that there is a 3 week waiting period. This i'd say is due to them having to be shipped from the factory to PPD and then shipped again to your address. If you take into account a 3 week wait from the dates ordered, a delay for easter... so many days for what they need to do to send it off to you... delays are inevitable. Still communication should be better. I've sent a general enquiry about an items availability 4 days ago and still haven't got a reply. Busy? Staff taking holidays? Who knows.

from there home page,Super Saver $5 shippingn on select orders within the USA! UPS World Wide Shipping! Saver Wholesale order Shipping! [strike]Only 3 to 14 business day's based on your order!

[hhh666]

Originally Posted by admin";p=&quot

I've done the same. I've sent PM's, emails and an enquiry on their website a few days ago but still no reply.

Due to this, I have taken their advertising banners off this site for the time being until they have this issue sorted.

Nothing shipped as promised. My patience has run out, and it's troubling times when that happens.

*sigh*

[makd511]

hi all
PPD seem to have disappeared without a trace - i have lost count now of how many emails i have sent and it seems likely that all hope is now lost re getting out goods.
i am lodging a complaint with the IC3 web site
http://www.ic3.gov/ - i love internet shopping and always love a bargin and stuff like this and fake memory MP4 from ebay etc just really hack me off!!!
Any how i am sending in the complaint for what it is worth but i will send the message to PPD first to give then 1 more chance to respond, i am not sure it will do any good but it makes me feel better, maybe if we all lodged complaints something may get done?
Thanks for all the effort on this topic from all involved and admin do not worry, they looked good as a sponsor so no one blames you for putting them on the site. BTW may loss with them is 80 USD maybe we need to get definitive list of outstanding orders and totals
cheers all - makd511

[hhh666]

[iac6969]

ppl go to your banks and tell them you want to start a payment dispute to try to get your money back,so all may not be lost

[DimaMp4]

I wanted to order a MP4 from PPD, thank God that I didn't ^^

[makd511]

just been on PPD site and they are definitely alive as they have been updating and adding stocks/items to the site!!! --i can not believe this, what the hell are they playing at

[hhh666]

This is just so strange.

For anyone who wants a working phone number to PushPlayDigital, here it is:

(443) 824-5476

I have thought about not posting it, but I've left messages since Thursday with no return call and maybe querys from other people charged and waiting of their stuff might help to get them to respond.

[bycando]

Originally Posted by DimaMp4";p=&quot

I wanted to order a MP4 from PPD, thank God that I didn't ^^

I wanted to order a player from them too, but had email them couple questions about the specs on some models. Well you guess it, still no reply. Kind of reminds a youtube video i saw.

Wish hhh666 and others waiting good luck. According to federal regulations, you guys have 60 days from the initial purchase to file the dispute with your credit card in writing.

[admin]

Hi all,

I send my deepest apologies for all this hassel you have been having with PushPlay Digital.

As you probably have noticed, we have only taken them up as a sponsor about a month ago. Things turned out very well at the beginning. They offered this site a discount for members on their purchase and have even mentioned about donating two players for the site as a give-a-away.

The communication I have been having with Josh at PPD through this site has been good and I get replies in a day or two.

Then SUDDENLY, this happens. Members are complaining they are not getting their order and once I question them about it, I too don't get any replies.

I have sent them Josh and Tim (both registered members on this site) private mesasges and emails but none have replied. I have also sent a [Contact Us] enquiry from their website (twice) but still no reply either.

I have given them two days to reply and if no answer, I would strongly recommend that you contact you bank and get a chargeback on your credit card payment to PPD for your purchase - for those who haven't received their players yet.

Also, the commission that this site earned (5% of the sale), I am not sure if that is going to be paid to us now. The commission was going to be used towards the hosting fund. It wasn't much but that all helps considering this site is self funded by myself.

Oh well, let's see how it goes.......