Help: My Mp4 Still charges but cant be recognised by Pc

xibolo · #1 (**permalink**) 2nd May 2007, 1:27 am

I dont know why my pc canot recognise mp4 driver. charging is still Ok. :cry: Who knows why. Pls help me.
Thanks for reading my post.

My Mp4's firmware version is:
DQ8515C
2006/01/10
3.5.37
2005/03/15

tadad1 · #2 (**permalink**) 2nd May 2007, 1:33 am

xibolo, To try and find where the problem is you should try the following:
Connect to a different USB port.
Try connecting to a another PC.
Try another USB cable as a data transfer line may be faulty.

xibolo · #3 (**permalink**) 2nd May 2007, 2:08 am

xibolo, To try and find where the problem is you should try the following:
Connect to a different USB port. --- I did
Try connecting to a another PC. --- I did
Try another USB cable as a data transfer line may be faulty. --- how?

everything is ok (watch movie, listen music and radio,...) except pc can not detecte my mp4 driver.
Do u think maybe something wrong with my mp4's firmware??

hixx

tadad1 · #4 (**permalink**) 2nd May 2007, 2:24 am

If it was the firmware the player would not be working, I would say your USB cable is faulty possibly a bad connection in one of the data transfer lines. You need to see if you can buy another USB cable. Or you can try to open the connectors and see if there are any bad connections.

sak_cheegii · #5 (**permalink**) 3rd May 2007, 5:24 am

Buy new USB cable

xibolo · #6 (**permalink**) 6th May 2007, 3:12 am

i already bought a new cable.
So, make the same problem

hix hix
help me :cry:

lattesurf · #7 (**permalink**) 6th May 2007, 5:45 am

xibolo , there might be a problem with your player's USB socket then. If it is still under warranty, contact your seller for an exchange or repair.