Can't put music and doesn't player music

[Junsu]

I need help with my mp3/mp4. Whenever I plug in my mp4/mp3 it's goes to the loading *bar and justs stays dere" need help! and i cannot put any music in and it doesnt even play music ? help

[admin]

Junsu,

Has your player always been like this or has this only just happened recently?

I suspect either a problem with the memory or a 'dead' player.

If your player has always been like that, then it's definately an issue with the player that should be fixed under warranty or replaced by the seller. However, if you've tried a firmware update on your player and because of this, produced this problem, then what you have is a 'dead' player.

Let me know.

[ashley_rb]

If you player is dead, you may be able to recover it using the Dead Player Recovery Guide

http://www.mympxplayer.org/dead-play...ide-vt567.html