[solved] plug my mp3/4 but my computer doesn't read USB

[lamedcodesh]

really i don´t know what´s happening here with my mp4 cause when i plug the usb to computer, my computer does not read the usb cable and also when i try to plug the mp4 to the usb port of the computer to download the music files from the computer to the mp4, its not read

[lattesurf]

lamedcodesh , try using another USB cable, or another USB port. Also, try connecting the player to another computer and see if it detects. Avoid using a USB hub if you are using one.

Besides the connectivity problem, does the player function properly?

[lamedcodesh]

lattesurf ... the player works well.. its a new player, i get it by ebay.com
and it has two songs and also a video and i can watch the video and listen to the songs too so i think the player is not out of order and also i use the USB cable to charge the player.. but that´s just the problem... i can not get that the computer detecs the player... i just came from another computer and i had the same problem...
someone told me that maybe the player does not work well so i have to get another one but i do not think so...
i just want to know how can i solve this trouble with the detection of the player to the computer... do you think i have to buy another one?

[lattesurf]

lamedcodesh , there are a few possibilities for the problem.
The USB cable might be damaged.
The player's USB socket is damaged.
Some component in the player is missing/damaged.

i'll suggest you open the player and a do a visual check of any loose/broken solder especially around the USB socket area.

[lamedcodesh]

thanks a lot lattersurf you have helped me a lot... the problem with my player was the USB cable as you said... i used another USB cable and i got the computer detecs the player so thanks a lot!!!