SNAP! sound between audio tracks on new Oppo S5 Super Five

[jj69]

I just got an S5I (4GB version). I ordered it direct from China. It's well made, and it looks very nice, but I'm having a major problem with the audio. It's tough to describe, so bear with me here.

As soon as I got it, I put some FLAC files on the player. When playing them back, I noticed that a "SNAP!" sound comes through the headphones in between each track. Sometimes the player also quickly fades the volume down and back up again in between each track (apparently, to disguise this snap sound). I've never experienced anything like this with FLAC files. When playing FLAC through WinAmp on my home computer, the tracks always flow seamlessly. There are never any clicks, snaps or even gaps of silence between tracks.

I have also confirmed that the same occurs when playing back standard WAV files.

Furthermore, nobody who has purchased the similar Oppo V9 has reported having this problem.

Is this normal for an mp4 player, and is there a way to get rid of the snap between each track? Is this a firmware issue?

Obviously, this is driving me crazy. I bought the player for audio, but if I can't fix this, it will only be useful for video playback. I'm really disappointed. Of course, I cannot recommend this model to anyone until this issue is resolved.

[admin]

Can you try another set of earphones/headphones instead and see if it still makes the 'snap' noises? I noticed if any of players making background noise, changing the earphones generally fixes it for me.

What if you try MP3 files as well?
Does it also make the 'snap' noise during video playback as well?

[jj69]

It does do the same with mp3 files. I haven't experienced it with video playback, but I think that's because the sound only occurs when switching from track to track. Most videos are just one long file.

I will try another pair of headphones, but I doubt that's it. I'm pretty sure it's some kind of software/firmware issue.

Does anyone know if there have been any firmware updates for the S5 yet?

Originally Posted by admin";p=&quot

Can you try another set of earphones/headphones instead and see if it still makes the 'snap' noises? I noticed if any of players making background noise, changing the earphones generally fixes it for me.

What if you try MP3 files as well?
Does it also make the 'snap' noise during video playback as well?

[knob]

I've had this happen on some mp3 files, i cured it by using the fade out function on "mptrim" on the end of the track, might be worth trying this as some players amplify this abupt ending effect..
http://www.mptrim.com/

[jj69]

At this point, I'm convinced this is a firmware issue. Regardless of file type (mp3, FLAC, wav, etc.), there is a SNAP! between each track on playback. Drives me completely insane.

Does anyone know if Oppo has released new firmware for the S5 yet? If so, where can I find Oppo firmware and some installation instructions?

If someone can help me salvage this player, I'd really appreciate it.