Could a dead battery interfer with the player connecting?
 

When I plug it in, I get the switch on message. After I do that I get a fully charged message but no connection. If I don't switch it on, I get a charging message with a empty battery/charging image.

Could a dead battery interfer with the player connecting? Please somebody help me out here as I used it for storage last week and I need the files off it ASAP!

[EDIT] It's a loose usb port in the player itself that's causing the problem. I can get the connect screen on the player to show up but windows gives me a message saying unknown device but is not shown in the device manager.

redrosered,,

try diffrent usb cable..

Did that, didn't work. : |

redrosered,,

have u ever charged ur player..in wall socket..i mean not charging from ur computer USB Host..i'm not sure whether a dead battery will cause problem like this..

The wall charger doesn't work.

[Edit] The USB connector within the player is loose.

redrosered,,

I do think ur player's USB port is loose and maybe because of poor soldering in the player..the best way is..u still have the warranty??i u have..ask for new one..

The USB port at this point is beyond loose, it's broken. And the warranty has been up for months so I can't take it back and ask for a new one.

Would getting someone to solder the connection to fix it or am I out of luck?

redrosered,

u may ask someone to solder it back..but a good solder is needed for this..good luck!