"file format" error - can't play vidoes on Rock Ch
 

hi anyone please help me,.,.,.

i have a mini mp4 player brand sony but its fake from china,.,.,.
one time theres something wrong with it,.,.,
the memory turns full and a yyyyyyy.yy folder comeout lots of folders,.,.

then i format the player to erase the folder,.,.,.
after that the player cant play video anymore,.,.

its rock chip and play AVI format,.,.
the music plays well,.,. only the video is not ok,.,.

i need help on it,.,.
i want to repair its firmware using the cd pack from it but i dont know how,..
i have mp3 tool but i can give the firmware file of my mp4.,,.
how to find it.,,.
the mp4 welcome message is
"mini mp4 player"
when i tried to play video on it ,, it says file format error,.,.

Don't try to reflash the firmware, you'll most likely kill the player.

Make sure the videos are in the right format, Rockchips are especially picky on video files. As for that folder issue, it sounds like a bad memory chip. I've never heard of memory hacks on Rockchip players, so i think the flash memory has bad sectors. If you have a warranty on it, try getting a replacement.

No need to update the firmware, the player should be fine now you have formatted the memory.

You will need to run your videos though aviconverter to get the video resolution to match the player, set the resolution in aviconverter to 220x176 if you have a 2" player or 320x240 if you have a 2.4" player.

Aviconverter is available either on your cd or in the downloads section of this site.

thank you people,.,.,.
ill try my best to solve this problem

how to get the firmware file from my mp4 player?
 

its a fake sony mini mp4 player,..,
it was a rockchip,.,.,.
i want to upgrade my mp4 player since it no longer play videos,.,.
help me how to get its firmware file,.,.,. where and how,.,.,.
i have a upgrading tool from its cd pack but it requires a firmware file

Re: how to get the firmware file from my mp4 player?
 

Is your player DEAD?
If your player is still playing music then there is no need to update the firmware, just convert the videos with AviConverter and they should play.

Re: "file format" error - can't play vidoes on Roc
 

Have you tried some of the SAMPLE VIDEOS we have on this site (in the "Downloads" area) and tried them on your player?

I know Rockchip based players are very fussy and that the .AVI videos need to be a SPECIFIC video resolution size, otherwise they will give the "format error" message.

Do you still have a copy of the sample videos from your player somewhere backed up?

since i reformat it,,.,. the sample video was gone,.,.,.
i post a pic of my player but its not on the site yet,.,. please post it so that you can see the resolution,,,.
its just the video is the problem,.,.,.

nathaniel18

Try converting your videos with aviconverter download here:-

http://www.mympxplayer.org/avi-convertor-10-df763.html

and set the resolution in aviconverter to 220x176.

thank you knob,.,.,.
i tried the avi converter you said,.,.,.
yes it convert but it turns to file only,.,.
not a video or something like avi videos,.,.,.
try to convert one avi video for me please,..,,.

Re: "file format" error - can't play vidoes on Roc
 

nathaniel,
edit file name and give avi extension to file.

my player is ok now,,,.,.
i can play videos,.,.,. i got a avi conver from one member of the site,..,.
the problem now is that.,, the video and the audio is not syncronize.,,. the video play ahead from the audio,..,,
i want another firmware

Re: "file format" error - can't play vidoes on Roc
 

Hi Nathaniel,
you should try another avi converter software first instead of a new firmware. Even you can try the same converter with different frame per second setting, i.e 20 fps or 24 fps. Good luck.

Hi Nathaniel. Try downloading Virtual Dub from this site. It has several options where you can adjust settings of your video. Selecting Audio and Full Processing mode should help your problem and Options and making sure Sync to Audio is selected.