Hi.I have a rockchip. And I need help :(

deedubya · #1 (**permalink**) 28th Jun 2008, 5:29 pm

I just got my first mp3 player in the mail today.

It made me quite happy.

But then I went to use it and I got a "not compatible" error from my compaq.

I have tried everything. I've googled the name of the brand, I tried updating the thing but because it's not compatible it doesn't work.

I finally found you guys, but but searched through the downloads and couldn't find the hardware/download thingy I need.

can anyone help me??

thank you in advance.

dw

admin · #2 (**permalink**) 29th Jun 2008, 2:38 pm

Hi deedubya,

Not entirely sure where you are getting the error? Are you getting it when you plug in your player into your computer? Or something else?

knob · #3 (**permalink**) 29th Jun 2008, 2:50 pm

If your player is Rockchip you could try installing consumerUpdate on your PC.
It should install the drivers at the same time.

http://www.mympxplayer.org/rockchip-...310-df852.html

deedubya · #4 (**permalink**) 29th Jun 2008, 6:19 pm

Quote:

Originally Posted by admin";p=&quot

Hi deedubya,

Not entirely sure where you are getting the error? Are you getting it when you plug in your player into your computer? Or something else?

When I went to plug in the USB cord it all all good until my puter informed me that there was a compatibility issue.

Also, may I ask where to download the initial consumer update firmware? Because I have googled it and come up with nuttin.

deedubya · #5 (**permalink**) 29th Jun 2008, 6:20 pm

Quote:

Originally Posted by knob";p=&quot

If your player is Rockchip you could try installing consumerUpdate on your PC.
It should install the drivers at the same time.

http://www.mympxplayer.org/rockchip-...310-df852.html

I did try this. But apparently you have to have the initial consumer updater firmware on you PC to do so. This; I do not have.