I cant install music on my mp3/4 player "music no limit

[blueeyedgal]

My son wanted a mp4 player and when he looked on ebay found 1 that looked like a nano. Its made by "Music no limit"
The problem is we cant seem to do anything with it. We can add music or add firmware. What do we do?

[admin]

Some questions for you:

1. What happens when you plug your player into your computer with a USB cable?
2. Does it come up with any error messages?
3. Does your computer show up your player's drive from "My Computer"?

[blueeyedgal]

When I plug it in it just makes the sound to say a device has been connected. In my computer it shows up labled removable disk (L).
When i go into windows media player or real player it doesnt recognise any devices.
If i try to open the file i get the message "The disc in drive L is not formatted. Do you want to format it now?" When I have selected yes it will go ahead and try to format it but then always replyies that it can't. I don't know if i was supose to go that route but that seems to be the only thing i didn't try.

[admin]

You should be able to see the drive and use it like a USB memory stick.

When you get messages liks "do you want to format now", it generally means that's Windows has a problem connecting to your device.

So, what you can try is using ANOTHER USB CABLE instead to see if that helps. In the past, a lot of problems has been solved just by swapping another USB cable.

Also try connecting your player using another USB cable to a DIFFERENT COMPUTER as well to see if you can read off it.

If you are still having problems, then I would say that there is a corruption or problem with the instal memory chip.